Information Regulations (N.S. Reg. 217/2012) (just regulations regs phipershealth.htm)
N.S. Reg. 217/2012
Nova Scotia — Regulations
This consolidation is unofficial and is for reference only.
For the official version of the regulations, consult the original documents on file with the Office of the Registrar of Regulations , or refer to the Royal Gazette
Part II .
Regulations are amended frequently.
Please check the list of Regulations by Act to see if there are any recent amendments to these regulations filed with our office that are not yet included in this consolidation.
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Personal Health Information Regulations
made under
Section 110 of the
Personal Health Information Act
S.N.S. 2010, c. 41
O.I.C. 2012-371 (effective June 1, 2013), N.S. Reg. 217/2012
amended to O.I.C. 2026-68 (effective March 3, 2026), N.S. Reg. 63/2026
Table of Contents
Please note: this table of contents is provided for convenience of reference and does not form part of the regulations.
Click here to go to the text of the regulations .
Citation
Interpretation
Definitions for Act and regulations
Additional custodians prescribed
Designation of health-care service
Designation of prevailing provisions
Designation of health authority
Designation of Ministers
Collecting and Using Health-card Numbers
Authorization for specified non-custodians and purposes
Authorization for non-custodian facilitating provision of Provincially funded insured
health services
Complaints
Complaints policy
Mediation
Electronic Information Systems
Additional safeguards
Record of user activity
Fees for Accessing Personal Health Information Records
Fee exceptions
Fees prescribed do not include applicable tax
General fee for access to record
Specific fees
Direct costs
Visit history
Citation
1 These regulations may be cited as the Personal Health Information Regulations .
Interpretation
Definitions for Act and regulations
(1) In the Act,
“applicant”, in subsection 102(1) and clauses 103(5)(
b) and (
c) of the Act, means
an individual whose personal health information was the subject of a review under
clause 92(2)(a), (2)(
b) or (3)(
a) of the Act;
“data linkage” means the bringing together of 2 or more records of personal health
information to form a composite record;
“electronic health record” means an electronic information system that is approved
by the Minister and integrates data from multiple electronic information systems
for the purpose of providing a comprehensive record of an individual’s personal
health information;
“health information” has the same meaning as “personal health information”;
“Minister” means,
(
i) in subclause 3(f)(viii) of the Act, the Minister of Seniors and Long
Term Care, and
(ii) in clauses 31(l), 31(o), 35(ha), 38(1)(g), 38(1)(u), subclause
72(1)(e)(
i) and
Section 83 of the Act, any of the following Ministers:
(
A) the Minister of Health and Wellness,
(
B) the Minister of Seniors and Long Term Care,
(
C) the Minister responsible for the Office of Addictions and
Mental Health,
(
D) the Minister of Health and Wellness as the Minister responsible
for the Office of Healthcare Professionals Recruitment.
(2) In the Act and these regulations, “electronic information system” means a
computer system that generates, sends, receives, stores or otherwise processes
personal health information.
(3) In these regulations, “Act” means the Personal Health Information Act .
Additional custodians prescribed
3 The following individuals, organizations or classes of organizations are prescribed as
custodians for the purposes of subclause 3(f)(
x) of the Act:
(
a) a Nova Scotia Hearing and Speech Centre;
(
b) a home care agency that is approved by the Department of Health and
Wellness and has a service agreement with a district health authority under
the Health Authorities Act or with the Izaak Walton Killam Health Centre;
(
c) a home oxygen agency that is approved by and has a service agreement with
the Department of Health and Wellness;
(
d) each of the following Mi’kmaw First Nation bands in the Province:
(
i) Annapolis Valley First Nation,
(ii) Eskasoni First Nation,
(iii) Glooscap First Nation,
(iv) Membertou First Nation,
(
v) Pictou Landing First Nation,
(vi) Potlotek First Nation,
(vii) Sipekne’katik First Nation,
(viii) Wagmatcook First Nation,
(ix) We’koqma’q First Nation,
(
x) Millbrook First Nation;
(
e) a community hospice operator as defined in the Community Hospices
Regulations made under the Health Authorities Act ;
(
f) the Minister of Seniors and Long Term Care;
(
g) the Minister responsible for the Office of Addictions and Mental Health;
(
h) the Minister of Health and Wellness as the Minister responsible for the
Office of Healthcare Professionals Recruitment.
Designation of health-care service
4 The following services are designated as health-care services for the purposes of
subclause 3(k)(vi) of the Act:
(
a) an assessment under the Adult Protection Act ;
(
b) the taking of a donation of blood or blood products, bodily parts or other
bodily substances from an individual.
Designation of prevailing provisions
5 The provisions set out in the following table are designated for the purposes of
subsection 7(3) of the Act:
Act or Regulations
Designated Provision
Any enactment governing a regulated health-profession body
any provision that grants a person the
powers, privileges and immunities of
a commissioner under the Public
Inquiries Act
Adoption Information Act
Section 5
Adult Protection Act
Section 5
Auditor General Act
Section 14
Child Pornography Reporting Act
Section 3
Children and Family Services Act
Sections 23, 24, 25, 26, and 61
Day Care Regulations under the Day Care
Act
subsections 30(1), (2), (3) and
(4) Fatality Investigations Act
Sections 7, 9, 10, 11, 12, subsection
13(3), subsection 14(2), and
Section
Gunshot Wounds Mandatory Reporting Act
Section 3
Health Act
Section 101
Health Authorities Act
clause 19(1)(
i) Health Protection Act
Section 15, subsection 16(2),
Section
31, subsections 32(1) and (2), clause
32(3)(g), Sections 40, 42 and 50,
clause 58(1)(
e) and Sections 62 and
Homes for Special Care Act
Sections 10 and 11
Homes for Special Care Regulations
under the Homes for Special Care Act
subsections 25(1), (2), and
(3) Juries Act
Section 8
Juries Regulations under the Juries Act
Section 4
Mandatory Testing and Disclosure Act
clause 9(1)(
b) and
Section 10
Missing Persons Act
clause 6(2)(
f) Prescription Monitoring Act
Sections 18, 20 and 23
Protection for Persons in Care Act
Sections 4, 5, and 6
Sharing of Health Information Regulations
under the Correctional Services Act and the
Court Houses and Lockup Houses Act
Sections 1, 2, 3 and 4
Victims’ Rights and Services Act
Section 11A
Criminal Injuries Compensation
Regulations under the Victims’ Rights
and Services Act
Section 3
Designation of health authority
5A A health authority as defined in the Health Authorities Act is prescribed as being
authorized to collect, use and disclose personal health information for the purpose of
planning and management of health services as defined in the Health Authorities Act .
Designation of Ministers
5B The following Ministers are prescribed as being authorized to collect, use and disclose
personal health information for the purpose of planning and management of the health
system:
(
a) the Minister of Seniors and Long Term Care;
(
b) the Minister responsible for the Office of Addictions and Mental Health;
(
c) the Minister of Health and Wellness as the Minister responsible for the
Office of Healthcare Professionals Recruitment.
Collecting and Using Health-card Numbers
Authorization for specified non-custodians and purposes
(1) For the purposes of clause 27(
b) of the Act, each of the following non-custodian
individuals and organizations is authorized to collect and use an individual’s
health-card number for the purpose or purposes specified:
(
a) the Workers’ Compensation Board of Nova Scotia, to assess an injured
worker’s entitlement to benefits;
(
b) the Minister of Community Services, for any of the following purposes:
(
i) to facilitate health care for children in the Child Welfare or Children
in Care program,
(ii) to indicate eligibility for a pharmacare program established under the
Fair Drug Pricing Act ,
(iii) to facilitate health care for clients of the Services for Persons with
Disabilities program,
(iv) to determine benefits under the Employment Support and Income
Assistance Act ,
(
v) to facilitate the operation of the Child Abuse Register established
under the Children and Family Services Act ;
(
c) the Minister of Service Nova Scotia and Municipal Relations, Vital
Statistics Division, for identification purposes in registering births and
deaths;
(
d) the Office of the Public Trustee, to facilitate health care decisions for its
clients and for the financial management of its clients’ estates;
(
e) each of the following Mi’kmaw First Nation bands in the Province, to
contribute to and maintain the Nova Scotia First Nations Client Linkage
Registry:
(
i) Acadia First Nation,
(ii) Bear River First Nation,
(iii) Paq’tnkek First Nation;
(
f) an Administrator appointed by the Minister of Finance and Treasury Board
under subsection 21(1) of the Non-resident Deed Transfer Tax Act or a
person delegated by the Administrator, to verify an individual’s proof of
Nova Scotia residence.
(2) In clause (1)(e), “Nova Scotia First Nations Client Linkage Registry” means a
registry of First Nations health care clients that is used as a tool to access, manage
and use health information for use in the First Nations’ health planning and
evaluation.
Authorization for non-custodian facilitating provision of Provincially funded insured
health services
7 For the purposes of clause 27(
b) of the Act, a non-custodian is authorized to collect and
use an individual’s health-card number for the purposes of facilitating the provision of
insured services.
Complaints
Complaints policy
(1) A complaints policy implemented by a custodian under subsection 62(2) of the Act
must include the following:
(
a) a requirement that an individual submit a complaint to the custodian in
writing; and
(
b) a statement of the time period following receipt of a written complaint
during which the custodian must process, investigate and make a decision
on the complaint and reply to the complainant.
(2) Subject to subsection (3), the time period referred to in clause (1)(
b) must be no
longer than 60 days.
(3) A custodian who receives a complaint may, by written notice to the complainant
before the end of the time period specified in the custodian’s complaints policy,
extend the time period
(
a) by no more than 30 days; or
(
b) with the Review Officer’s permission, by a period longer than 30 days, if
either of the following apply [applies]:
(
i) replying to the complaint within the 30-day extension period would
unreasonably interfere with the activities of the custodian,
(ii) the time required to undertake the consultations necessary to reply to
the request within the 30-day extension period would make it not
reasonably practical to reply within that time.
Mediation
(1) Mediation under subsection 96(1) of the Act must be agreed to by both the
individual whose personal health information is the subject of the review and the
custodian.
(2) The 30-day period referred to in subsection 96(2) of the Act begins on the date on
which the Review Officer contacts the applicant and the custodian to initiate
mediation.
(3) The Review Officer must remain neutral and impartial during the mediation
process.
(4) If mediation is not successful, the documents that were produced and discussions
that took place during the mediation process must not form part of the records of
any ongoing review.
Electronic Information Systems
Additional safeguards
(1) The following are prescribed as additional safeguards that a custodian must
implement under
Section 65 of the Act for personal health information held in an
electronic information system maintained by the custodian:
(
a) protection of network infrastructure, including physical and wireless
networks, to ensure secure access;
(
b) protection of hardware and its supporting operating systems to ensure that
the system functions consistently and only those authorized to access the
system have access; and
(
c) protection of the system’s software, including the way it authenticates a
user’s identity before allowing access.
(2) A custodian must create and maintain written policies to support and enforce the
implementation of the safeguards required by subsection (1).
(3) A custodian must create and maintain a record of every security breach of the
custodian’s electronic information system that the custodian determines on a
reasonable basis is likely to pose a risk to an individual’s personal health
information.
(4) A record of security breaches must include details of all corrective procedures
taken by the custodian to diminish the likelihood of future security breaches.
Record of user activity
(1) In subsection 63(3) of the Act and in this Section, “record of user activity related to
an individual’s personal health information” means a report produced at the request
of an individual for a list of users who accessed the individual’s personal health
information on an electronic information system for a time period specified by the
individual.
(2) A record of user activity related to an individual’s personal health information
must include at least all of the following information:
(
a) the name of the individual whose personal health information was accessed;
(
b) a unique identification number for the individual whose personal health
information was accessed, including their health-card number or a number
assigned by the custodian to uniquely identify the individual;
(
c) the name of the person who accessed the personal health information;
(
d) any additional identification of the person who accessed the personal health
information, including an electronic information system user identification
name or number;
(
e) a description of the personal health information accessed or, if the specific
personal health information accessed cannot be determined, all possible
personal health information that could have been accessed;
(
f) the date and time the personal health information was accessed or, if
specific dates and times cannot be determined, a range of dates when the
information could have been accessed by the person.
(3) A custodian must retain the information that was used to update a record of user
activity related to an individual’s personal health information for at least 1 year
after each date of access.
Fees for Accessing Personal Health Information Records
Fee exceptions
12 The fees prescribed in these regulations do not apply to any of the following:
(
a) a request made by a solicitor representing a legal aid client;
(
b) a request from an individual for the purposes of appearing before the
Review Board under
Section 68 of the Involuntary Psychiatric Treatment
Act ;
(
c) a search warrant presented by a police officer under
section 487 of the
Criminal Code (Canada) or a production order presented by a police officer
under
section 278.7 of the Criminal Code (Canada);
(
d) a request by a police officer or probation officer who is entitled to personal
health information in accordance with clause 11(
a) of the Act under a
consent given by the individual whose personal health information is the
subject of the request;
(
e) a request from a regulated health-profession body that is permitted to access
personal health information under clause 38(1)(
c) of the Act and that is
using the information for the purposes of regulating the health profession;
(
f) a request from a regulated health professional who is entitled to personal
health information in accordance with clause 11(
a) of the Act under a
consent given by the individual whose personal health information is the
subject of the request;
(
g) a request from the Workers’ Compensation Board of Nova Scotia.
Fees prescribed do not include applicable tax
13 The fees prescribed in these regulations do not include any applicable tax.
General fee for access to record
14 A custodian who makes a record, or part of a record, of personal health information
available to an individual or provides a copy of it to an individual may charge a general
fee, not to exceed $30.00 per request, as compensation for all of the following:
(
a) receiving and clarifying the request;
(
b) locating and retrieving the record, including any record held electronically;
(
c) providing an estimate of the access fee to the requester as required by
subsection 82(1) of the Act;
(
d) review of the record for no longer than 15 minutes by the custodian or an
agent of the custodian to determine whether the record contains personal
health information to which access may be refused under subsection 72(1)
of the Act;
(
e) severing of the record if access to part of the record is refused under
subsection 72(1) of the Act;
(
f) preparing the record for photocopying, printing or electronic transmission
for no longer than 30 minutes;
(
g) preparing a response letter to the requester;
(
h) supervising an individual’s examination of original records for no longer
than 30 minutes;
(
i) the cost of mailing a record by regular mail to an address in Canada.
Specific fees
15 In addition to the general fee provided for in
Section 14 and any direct costs provided for
Section 16, a custodian may charge up to the maximum fee set out in the following
table for the activity specified:
Activity
Maximum Fee
Making photocopies of a record
$.20 per page
Preparing a record for photocopying, printing or
electronic transmission
$12.00 for every 30 minutes after
the initial 30 minutes covered by
the general fee under clause 14(
f) Faxing a record
$.20 per page
Making a compact disk containing a copy of a
record stored in electronic form
$10.00 per request
Making a microfiche copy of a record stored on
microfiche
$.50 per sheet
Making a paper copy of a record from
microfilm or microfiche
$.50 per page
Making a copy of an audio cassette recording
$5.00 per cassette
Making and providing a copy of a ¼ʺ, ½ʺ or
8 mm video cassette recording that is
1 hour long or less
$20.00
more than 1 hour long
$25.00
Making and providing a copy of a ¾ʺ video
cassette recording that is
1 hour long or less
$18.00
more than 1 hour long
$23.00
Producing a record stored on medical film,
including x-ray, CT and MRI films
$5.00 per film
Printing a photograph from a negative or from a
photograph stored in electronic form,
per 4ʺ × 6ʺ print
$10.00
per 5ʺ × 7ʺ print
$13.00
per 8ʺ × 10ʺ print
$19.00
per 11ʺ × 14ʺ print
$26.00
per 18ʺ × 20ʺ print
$32.00
Review of the record by a custodian or an agent
of the custodian to determine whether the
record contains personal health information to
which access may be refused under subsection
72(1) of the Act
$25.00 for every 15 minutes after
the first 15 minutes covered by the
general fee under clause 14(
d) Supervising an individual’s examination of
original records
$6.00 for every 30 minutes after the
first 30 minutes covered by the
general fee under clause 14(
h) Direct costs
16 In addition to the general fee provided for in
Section 14 and the specific fees provided
for in
Section 15, a custodian may charge for the following direct costs incurred by the
custodian, including any applicable tax:
(
a) charges to retrieve a record from and return the record to off-site storage, if
an individual requests expedited access to a record for which additional
retrieval costs are charged to the custodian;
(
b) courier costs, if courier delivery is requested by the individual;
(
c) the cost of mailing a record to an address outside Canada;
(
d) taxes payable on the services provided.
Visit history
(1) In this Section, “visit history” means a record that
(
a) can be produced by a custodian’s administrative staff from the custodian’s
health records; and
(
b) consists of a computerized printout of an individual’s visits.
(2) If a custodian has the ability to produce a visit history for an individual, the
custodian may provide a copy of the visit history to the individual at the
individual’s request.
(3) A custodian may charge a fee of no more than $10.00 to produce a visit history
and may not charge the general fee provided for in
Section 14 or a specific fee
provided for in
Section 15 to an individual who requests only a visit history.
Legislative History
Reference Tables
Personal Health Information Regulations
N.S. Reg.
217/2012
Personal Health Information Act
Note: The
information in these tables does not form part of the regulations and is
compiled by the Office of the Registrar of Regulations for reference only.
Source Law
The current consolidation of the Personal Health Information Regulations made
under the Personal Health Information Act includes all of the following regulations:
N.S.
Regulation
In force
date*
How in force
Royal Gazette
Part II Issue
217/2012
Jun 1,
date specified
Dec
14, 2012
249/2013
Jul 9,
date specified
Jul
26, 2013
81/2014
Jun 3,
date specified
Jun
13, 2014
203/2015
Apr
21, 2015
date specified
May
15, 2015
159/2017
Oct
31, 2017
date specified
Nov 10, 2017
132/2018
Nov 1,
date specified
Aug 3, 2018
133/2018
Feb 1, 2019
date specified
Aug 3, 2018
175/2019
Oct 29, 2019
date specified
Nov 22, 2019
186/2022
Jul 19, 2022
date specified
Jul 29, 2022
168/2023
Sep 26, 2023
date specified
Oct 6, 2022
63/2026
Mar 3, 2026
date specified
Mar 20, 2026
The following regulations are not yet in force and are
not included in the current consolidation:
N.S.
Regulation
In force
date*
How in force
Royal Gazette
Part II Issue
*See subsection 3(6) of the Regulations Act for
rules about in force dates of regulations.
Amendments by Provision
ad. = added
am. = amended
fc. = fee change
ra. = reassigned
rep. = repealed
rs . = repealed and substituted
Provision affected
How affected
2(1), defn . of “health
information” ..
am.
186/2022
2(1), defn . of “Minister” ...................
ad. 186/2022
3 ........................................................
am.
186/2022
. 3(d) .................................................
ad. 132/2018
. 3(d)(x) ............................................
ad. 1
33/2018
. 3(e) .................................................
ad. 175/2019 ; am.
186/2022
. 3(f)-(h) ............................................
ad. 186/2022
5 ........................................................
am. 249/2013, 203/2015, 63/2026
5A .....................................................
ad. 159/2017
5B .....................................................
ad. 186/2022
6 ........................................................
ra. as 6(1) 249/2013
.. 6(1) ...............................................
ra. from 6 249/2013
.. 6(1)(d) ...........................................
am. 249/2013
.. 6(1)(e) ...........................................
ad. 249/2013 ; rs . 81/2014, 132/2018
.. 6(1)(e)(iv) .....................................
rep. 133/2018
.. 6(1)(f) ...........................................
ad. 168/2023
.. 6(2) ...............................................
ad. 249/2013 ; am. 81/2014
12(f)-(g) ............................................
am. 249/2013
Note that changes to headings are not
included in the above table.
Editorial Notes and Corrections:
Note
Effective
date
The reference in s. 6(1)(
c) to the Minister of Service
Nova Scotia and Municipal Relations should be read as a reference to the
Minister of Service Nova Scotia in accordance with O.I.C. 2014-71 under the Public Service Act , R.S.N.S. 1989, c.
Apr 1, 2014
The reference in s. 6(1)(
c) to the Minister of Service
Nova Scotia and Municipal Relations should be read as a reference to the
Minister of Service Nova Scotia and Internal Services in accordance with O.I.C.
2019-149 under the Public Service Act ,
R.S.N.S. 1989, c. 376.
June 3, 2019
The reference to the Day Care Regulations made
under the Day Care Act in s. 5 should be read as a reference to the Early
Learning and Child Care Regulations made under the Early Learning and
Child Care Act in accordance with an amendment to the title of the Act
made by S.N.S. 2018, c. 33, s. 2, as proclaimed in force by N.S. Reg.
163/2020, and a corresponding amendment made to the regulations by N.S. Reg.
164/2020.
Oct 27, 2020
The reference in s. 6(1)(
c) to the Minister of Service
Nova Scotia and Municipal Relations should be read as a reference to the
Minister of Service Nova Scotia in accordance with O.I.C. 2023-148 under the Public Service Act , R.S.N.S. 1989, c.
May 23, 2023
The reference in
Section 5 to the Criminal Injuries Compensation Regulations should be read as a reference to the Criminal Injuries Counselling
Regulations in accordance with an amendment to the title of the regulations
made by N.S. Reg. 212/2024.
Oct 22, 2024
The reference in s. 6(1)(
b) to the Minister of Community
Services should be read as a reference to the Minister of Opportunities and
Social Development in accordance with O.I.C. 2024-425 under the Public Service Act , R.S.N.S. 1989, c.
Dec 12, 2024
Repealed and Superseded:
N.S.
Regulation
Title
In force
date
Repealed
date
28/2004
Release of Patient Information Fees Regulations
Mar 12, 2004
Jun 1, 2013
Note: Only
regulations that are specifically repealed and replaced appear in this
table. It may not reflect the entire
history of regulations on this subject matter.