Public Administration — 27 February 2002 (36th Legislature, 2nd Session)

CAP 2002-02-27

Quebec — Committees

Journal des débats (Hansard) of the Committee on Public Administration - National Assembly of Québec

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Journal des débats (Hansard) of the Committee on Public Administration

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36 th Legislature, 2 nd Session

(March 22, 2001 au March 12, 2003)

Wednesday, February 27, 2002 - Vol. 37 N° 15

Audition du sous-ministre du Revenu concernant l'administration de l'impôt des particuliers

Aller directement au contenu du Journal des débats

Table des matières

Exposé de la vérificatrice générale

Mme Doris Paradis

Exposé de la sous-ministre du Revenu

Mme Francine Martel-Vaillancourt

Discussion générale

Plan d'amélioration de l'accessibilité téléphonique

Traitement des demandes écrites

Qualité des renseignements téléphoniques fournis

Évaluation et traitement des déclarations à risque

Procédure en cas d'information erronée transmise au contribuable

Traitement des plaintes

Exactitude des vérifications, corrections et recotisations

Formation des vérificateurs

Uniformité de la formation dispensée aux employés

Lisibilité des documents d'information

Complexité des formulaires de déclaration

Formulaires en anglais

Iniquité dans le traitement des dossiers

Conformité des déclarations transmises électroniquement

Remarques finales

Mme Doris Paradis, vérificatrice générale

Mme Francine Martel-Vaillancourt, sous-ministre du Revenu

Autres intervenants

M. Geoffrey Kelley, président

Mme Diane Leblanc

M. Christos Sirros

Mme Cécile Vermette

Mme Hélène Robert

M. Pierre Marsan

Journal des débats

(Neuf heures trente-neuf minutes)

Le Président (M. Kelley): Alors, chers collègues, je constate le quorum des membres de la commission de l'administration publique et je déclare la séance ouverte en rappelant le mandat de la commission. La commission est réunie afin d'entendre la sous-ministre du Revenu concernant l'administration de l'impôt des particuliers, et ce, en vertu de la

Loi sur l'administration publique.

Mme la secrétaire, est-ce qu'il y a des remplacements ou la participation de membres temporaires?

La Secrétaire: Oui, M. le Président. À

titre de membres temporaires, Mme Leblanc (Beauce-Sud), M. Brodeur (Shefford) et M. Sirros (Laurier-Dorion).

Le Président (M. Kelley): Merci beaucoup, et bienvenue aux collègues qui vont être avec nous ce matin pour regarder un dossier de l'heure, parce qu'on tombe dans la saison des impôts. Alors, je pense qu'il est toujours d'un grand intérêt. Ce n'est pas tous les députés qui ont une ferme dans le...

Une voix: ...nos formules ce matin.

Des voix: Ha, ha, ha!

Le Président (M. Kelley): Il y a une sessio

Document details

Collection	Quebec — Committees
Citation	CAP 2002-02-27
Type	committee
Volume / chapter	en travaux parlementaires commissions cap 36 2 journal debats CAP 020227.html
Language	en
Format	html
Source	PROVINCIAL
Identifier	32e1712d0f096abbe90d3e3ce73748bc26e61bdd

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