Government Services Committee — Department of Service NL is the regulator for various professions and services throughout all of Newfoundland and Labrador. We all know that in every region of our province, individuals buy and sell homes every day. We know it can be the largest transaction a person will make in their lifetime. Our goal as a department is to provide advice for the best possible legislative framework in which this transaction takes place, to meet the needs of the people of the province. We also want to ensure that real estate professionals have the appropriate mechanisms to help them provide a service in which consumers could have the utmost confidence. Just a little bit of background, in terms of the process, to get to where we are. The current act was proclaimed in 1965, as the Chair mentioned. Since that time, no substantial changes were made. In 2012, government engaged with industry in reviewing the act, which reinforced the view current legislation is outdated. In 2017, Service NL launched public consultations and gathered feedback from a number of sources. Staff met with key stakeholder groups to discuss issues of importance and potential changes. Feedback was also gathered by email and online at government's EngageNL portal. Ninety submissions were received during that process. I want to acknowledge the contributions of the Newfoundland and Labrador Association of Realtors during this process. NLAR conducted its own meetings throughout the province and the feedback from these sessions was part of their submission to government. I'd like to thank Bill Stirling specifically and the entire NLAR for their tremendous support and focus on helping bring about improvements in their industry. Through our review of this act, as well as the feedback through the consultation processes, several areas were identified that merit significant amendments, as well as a need to clarify language to ensure it is modern and clear. A very important part of the process