Public Administration — 11 March 2010 (39th Legislature, 1st Session)

CAP 2010-03-11

Quebec — Committees

Journal des débats (Hansard) of the Committee on Public Administration - National Assembly of Québec

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Journal des débats (Hansard) of the Committee on Public Administration

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39 th Legislature, 1 st Session

(January 13, 2009 au February 22, 2011)

Thursday, March 11, 2010 - Vol. 41 N° 14

Entendre le Protecteur du citoyen concernant son rapport annuel de gestion 2008-2009, conformément à la

Loi sur l'administration publique.

Aller directement au contenu du Journal des débats

Table des matières

Remarques préliminaires

Le vice-président, M. Yvon Marcoux

Exposé de la Protectrice du citoyen, Mme Raymonde Saint-Germain

Discussion générale

Mécanisme de traitement des plaintes

Suites données aux plaintes

Traitement diligent des plaintes

Implantation de mesures d'optimisation

Réponses aux recommandations du Protecteur du citoyen

Gestion et utilisation des ressources humaines

Budget alloué à la rémunération du personnel

Activités de perfectionnement au travail

Plaintes en matière de santé et de services sociaux

Budget alloué à la rémunération du personnel (suite)

Effectif du Protecteur du citoyen

Mesures visant à accroître la notoriété du Protecteur du citoyen

Objectifs de la planification stratégique

Réponses aux recommandations du Vérificateur général

Plan d'action en développement durable

Mesures visant à accroître la notoriété du Protecteur du citoyen (suite)

Planification de la relève

Traitements des employés occasionnels

Rémunération et conditions de travail

Réalisation de mandats d'initiative

Stratégie de répartition des ressources

Interventions auprès des parlementaires et du gouvernement

Remarques finales

Le vice-président, M. Yvon Marcoux

Autres intervenants

M. Patrick Huot

M. Guillaume Tremblay

M. Mathieu Traversy

M. André Drolet

M. Pierre Reid

M. François Bonnardel

M. Jean D'Amour

M. Henri-François Gautrin

* Mme Micheline McNicoll, bureau du Protecteur du citoyen

* Témoin interrogé par les membres de la commission

Journal des débats

(Quinze heures cinquante-sept minutes)

Le Président (M. Marcoux): Donc, comme je constate le quorum pour la tenue de l'audition de la commission, alors nous allons commencer, je déclare la séance de la commission ouverte. Et je demande également à toutes les personnes qui sont présentes dans la salle de bien vouloir éteindre la téléphonie cellulaire, la sonnerie.

Donc, le mandat de la commission pour cette audition, c'est d'entendre le Protectrice du citoyen concernant son rapport annuel de gestion 2008-2009 conformément à la

Loi sur l'administration publique et égale

Document details

Collection	Quebec — Committees
Citation	CAP 2010-03-11
Type	committee
Volume / chapter	en travaux parlementaires commissions cap 39 1 journal debats CAP 100311.html
Language	en
Format	html
Source	PROVINCIAL
Identifier	aa6e021484ca5df20cb5c6820ebf4cf64c22d06e

Source file is stored in the law ingest library (html).