British Columbia Hansard — WEDNESDAY, FEBRUARY 26, 2003
20030226pm-Hansard-v11n16
British Columbia — Debates (Hansard)
2003 Legislative Session: 4th Session, 37th Parliament
HANSARD
The following electronic version is for informational purposes
only.
The printed version remains the official version.
Official Report of
DEBATES OF THE LEGISLATIVE ASSEMBLY
(Hansard)
WEDNESDAY, FEBRUARY 26, 2003
Afternoon Sitting
Volume 11, Number 16
CONTENTS
Routine
Proceedings
Page
Introductions by Members
Introduction and First Reading of Bills
Freedom of Information and Protection of Privacy Amendment Act, 2003 (Bill 13)
Hon. S. Santori
Statements (Standing Order 25 b )
2010 Olympic Games benefits to Burnaby and Coquitlam
H. Bloy
Contributions of teachers and support staff
S. Brice
Safe schools
L. Mayencourt
Oral Questions
Fair Pharmacare program and Pacific Blue Cross contract
J. MacPhail
Hon. C. Hansen
J. Kwan
Facilities and services for seniors in Creston
B. Suffredine
Hon. K. Whittred
Funding formula for policing services in small communities
B. Bennett
Hon. R. Coleman
Apprenticeship and skills training model
B. Lekstrom
Hon. S. Bond
Huntington border crossing
B. Penner
Hon. J. Reid
Programs and services for aboriginal youth
K. Krueger
Hon. G. Abbott
Committee of the Whole House
Energy and Mines Statutes Amendment Act, 2003 (Bill 10)
J. MacPhail
Hon. R. Neufeld
D. Jarvis
P. Nettleton
B. Penner
B. Kerr
R. Hawes
J. Kwan
[ Page 5059 ]
WEDNESDAY,
FEBRUARY 26, 2003
The House
met at 2:03 p.m.
Prayers.
MacPhail: I rise today to send a message through all of us to Fred Jackson.
Fred was the MLA from 1991 to 1996 for Kamloops–North Thompson. Fred is now in
the hospice in the Royal Jubilee Hospital and has just a few days left with us.
He does have moments when he is lucid and with us, and I thought it would be
appropriate now for all of us to wish him well, to wish him the best in his next
journey.
[1405]
He was an
MLA that many of us knew to be very strong — not only strong in voice but
strong in idealism and strong in his closely held views on so many matters. He
was compassionate, a strong advocate of workers' rights, and he didn't always
toe the party line either, as some of you may well recall. Anyway, I saw Fred
today, and I just thought it's better for us to send a message to Fred sooner
rather than later. We wish you well, Fred.
K. Krueger:
I want to thank the Leader of the Opposition for her remarks and also to convey
my best wishes and respect to Fred. We spent considerable time on the election
trail together. Many of my constituents have many kind things to say about Fred,
who represented them for five years in this House. My sincere best wishes and
sympathy to his family. Fred, I wish you peace, and it was good knowing you.
Hon. G.
Campbell: I join with the other two members to speak of Fred and the
contribution he's made to the province and to the people that he clearly loved
and served. We'll all miss his deep voice — his Scottish accent will
particularly be missed — but what really will be missed is a life that was
lived well, that was lived in the service of others. I am glad to join with all
members of this assembly in sending my best and our prayers to Fred and his
family.
Mr.
Speaker: Hon. members, if it is the wish of the assembly, we will send best
wishes on behalf of all MLAs.
Introductions by Members
Hon. S.
Hagen: In the precincts today, we have a large group of students from G.P.
Vanier Secondary School in Courtenay together with Mr. Dave Neill, Mr. John
Carswell and Ms. Joan Longtin. Would the House please make them welcome.
Belsey: I have two more visitors from Prince Rupert, other than the cooks
that were here last night. Joining us in the gallery today are two good friends
of mine from Prince Rupert, Ed and Rosemary McCarter, originally from Scotland
and now living in Prince Rupert. I wish the House would join me in making them
welcome.
H. Bloy:
It gives me great pleasure to introduce in the House today industry leaders of
the grocery trade here in British Columbia and across Canada. We have Bryan
Walton, vice-president of the Canadian Council of Grocery Distributors; Mark
Synott, chief financial officer, vice-president and director of Canada Safeway.
We have David Ryzebol, public affairs and director of Westfair Foods and the
Real Great Canadian Superstore; David Gibson, executive director of Thrifty
Foods; and Lorne Campbell, vice-president, grocery growth and development for
Thrifty Foods. Will the House please join me in making our guests welcome.
D. Chutter:
We have with us today a constituent of mine, Bernard Schulmann from Lillooet.
Will the House please make him welcome.
J. Kwan:
I see in the visitors' gallery today a group of legislative interns, some of
whom I met with yesterday and had a nice chat. They'll be starting in the
Legislature to assist the members of the House on Monday. I would like the House
to please welcome them — and especially from my colleague the MLA for
Vancouver-Hastings, the Leader of the Opposition, a special welcome to those who
are going to be working with our caucus, because we need all the help that we
can get.
[1410]
Hamilton: Today we have visiting with us my constituency assistant, Val
Terry, and her son Greg. Would the House please make them welcome.
Hon. G.
Bruce: I, too, would like to welcome the members from the grocery trade
here. There couldn't be a greater, finer group of people than what we have here
in the gallery. It's a pleasure that I have people who really know what the
price of a pound of butter is and the price of eggs is — and a loaf of bread.
I have
another reason to rise. I would like to introduce Miss Jill Smukowich. She is
the daughter of my executive assistant, but more importantly, she's also one of
the very few friends that I have.
Introduction and
First Reading of Bills
FREEDOM OF INFORMATION
AND PROTECTION OF PRIVACY
AMENDMENT ACT, 2003
Hon. S.
Santori presented a message from Her Honour the Lieutenant-Governor: a bill
intituled Freedom of Information and Protection of Privacy Amendment Act, 2003.
Hon. S.
Santori: I move that Bill 13 be read a first time now.
[ Page 5060 ]
Motion
approved.
Hon. S.
Santori: Bill 13 amends the Freedom of Information and Protection of Privacy
Act. In response to a comprehensive review of the legislation requested by the
Premier, the intent of the review was to increase openness and reduce compliance
costs. The amendments in Bill 13 increase the ability of the information and
privacy commissioner to meet operational responsibilities, improve privacy
protection by extending the privacy provisions of the legislation to include
records that may not be in a public body's custody but are under its control,
and provide a generic reference to the archives of the government.
It will
clarify the requirements for the use of research agreements under the act,
clarify the requirements regarding notification for the indirect collection of
personal information, add a public body to the definition of a local government
body and refine the definition of an educational body, and ensure the protection
of solicitor-client privilege for records provided to the information and
privacy commissioner.
The changes
in Bill 13 are supported by stakeholders, will clarify the original intent of
the legislation and will improve the privacy protection afforded to personal
information held by public bodies. It will also position B.C. to lead Canadian
jurisdictions in e-government initiatives, reduce compliance costs and increase
openness.
I move that
Bill 13 be placed on the orders of the day for second reading at the next
sitting of the House after today.
Bill 13
introduced, read a first time and ordered to be placed on orders of the day for
second reading at the next sitting of the House after today.
Statements
(Standing Order 25 b )
2010 OLYMPIC GAMES BENEFITS
TO BURNABY AND COQUITLAM
H. Bloy:
Yesterday I heard the member for East Kootenay speak about how people in his
corner of the province will meet to discuss how their region can benefit from
the 2010 Olympic Games. I also heard the member for Prince George–Mount Robson
tell the House that her constituents just launched their own Olympic initiative
to explore the potential opportunities in her area as a result of the Olympics.
Unlike
those places which lie hundreds of miles away from the site of the Olympic
venues, Simon Fraser University in my home riding of Burquitlam will host many
of the events at the 2010 Olympics if the bid is successful. Both communities in
my riding, Burnaby and Coquitlam, will see lasting benefits. People in Coquitlam
know this. Indeed, just last week I attended the launch of their very own
Olympic spirit team, which strongly endorses the Olympic bid.
[1415]
Right now
Burnaby is making a strong bid to host the 2009 World Police and Fire Games.
Along with the 2010 Olympic Games, our communities will see lasting benefits.
There are even more opportunities for Burnaby businesses and residents to
benefit from the games. I hope to explore with Burnaby council how we can
maximize the benefits for our city. Cities across B.C. are endorsing and
preparing to reap the rewards the Olympics will bring, and I want to make sure
Burnaby is no different.
CONTRIBUTIONS OF TEACHERS
AND SUPPORT STAFF
Brice: The parent advisory committee at Glanford Elementary School in my
riding has advised me that the Canadian Home and School Federation has
proclaimed a teacher and staff appreciation week in recognition of the valuable
role played by the teachers and support staff in our schools. The parents at
Glanford Elementary School, and I daresay the parents at all schools, recognize
the essential role that competent and professional educators play in ensuring
the full educational development of our children.
In the
education field, much time is spent in discussing curriculum development, grade
configuration, class size and grad requirements — all very important topics,
to be sure — but nothing comes close to the importance of the role played by
the relationship between a child and a teacher in ensuring a successful learning
experience. The magic that happens between the teacher and the student is really
what education is all about. We appreciate teachers for their dedication and the
endless patience they show towards our children, from kindergarten through to
grade 12.
The
Canadian Home and School proclamation also acknowledges the contribution made by
support staff. Everyone knows that if you really want to know what's going on in
a school, you ask the secretary or the custodian. I applaud the parents at
Glanford Elementary School in formally recognizing the teachers and all support
staff for their dedication and commitment to our children's well-being and
academic achievement.
SAFE SCHOOLS
Mayencourt: I spent the morning with some students in Saanich that were all
talking about creating safe schools. We've spent a lot of time, energy and money
in creating an excellent educational opportunity for students in this province,
but some students don't get the full benefit of these opportunities because they
feel unsafe in their schools due to harassment and bullying. There's no question
that students subjected to harassing and bullying behaviours can be hurt.
Behaviours that are often based on perceived differences of race, disability,
gender, sexual orientation and others
[ Page 5061 ]
can have a profound negative effect on the student's psychological and
emotional health.
One young
person who was submitted to continued harassment through all of his high school
years was Azmi Jubran. Azmi was singled out for abuse and name-calling by fellow
students claiming he was a homosexual, even though he was not.
Bullying is
unacceptable in any form, whether it is based on real or perceived differences.
Students, parents, educators, police and community have a shared responsibility
in maintaining safe schools. We must continue to ensure that our schools are
safe places to learn for all students. We must continue to strive to find
effective ways to educate our young people about the devastating effect bullying
has on individuals in our society. Together, we can provide our students with a
safe environment to learn the skills they need so that they can be in the world
and succeed and bring prosperity back to our province.
Oral Questions
FAIR PHARMACARE PROGRAM AND
PACIFIC BLUE CROSS CONTRACT
MacPhail: It was announced in the paper today that the Minister of Health
Services is contracting out to Pacific Blue Cross. Can the Minister of Health
Services explain on what basis he contracted Pacific Blue Cross to register
British Columbians for his Pharmacare income-testing scheme?
Hon. C.
Hansen: The ministry went out with an expression of interest in November.
Based on the information that was submitted by various corporations to that
expression of interest, a further request for proposals was issued in January.
As a result of that review, the contract was awarded to Pacific Blue Cross.
Mr.
Speaker: The Leader of the Opposition has a supplementary question.
[1420]
MacPhail: Well, the minister has his dates wrong. We have a leaked document
here. The opposition has learned through a confidential briefing note that cost
was not considered in the contracting out. The contracting-out option was
recommended not because of any cost savings, not because of any value to the
taxpayer, but because — quoting from the document: "With current B.C.
government downsizing activities underway, contracting out provides the best
optics." Why did the government choose to contract out the handling of
private and personal information to a private supplier based on optics?
Hon. C.
Hansen: The whole registration process is one that we have to get largely
completed by May 1. We want to make sure that not one British Columbian who is
eligible for benefits under the Fair Pharmacare program goes without those
benefits as a result of the registration process. To ensure that we had the
appropriate capacity, we went to an organization that has a proven track record
of dealing with this kind of call management. Also, this whole procedure has
been vetted through the privacy commissioner and has met with his satisfaction.
Mr.
Speaker: Leader of the Opposition has a further supplementary.
MacPhail: Well, there are about three things that the minister has wrong in
all of that. He's got his dates wrong, he's got his information wrong about when
the fix was in for Pacific Blue Cross, and he's got his information wrong on the
information and privacy commissioner. Not only was cost consideration not taken
into account in this confidential briefing note, but it specifically says
contracting out "will not significantly exceed keeping those functions
in-house." In fact, the document shows it could easily be done in-house.
The
briefing note goes on to explain that the advantage of contracting out private
information to a private company is that it is "politically correct to
do." I know this government never misses an opportunity to trump common
sense with ideology, but can the minister explain why, in his own document's
words, political correctness is considered a sound basis upon which to contract
out services that could just as easily be done in-house?
Hon. C.
Hansen: First of all, I should say I'm not familiar with the document the
member has. It was not a document that was prepared for me, and it was obviously
internal within the ministry. The contract that we have set up with Blue Cross
ensures that patient information is accurate and is protected and that all of
the privacy concerns are addressed.
J. Kwan:
In the news report today, the information and privacy office said that it was
not consulted about the new income-testing scheme. They said they're not
concerned, though, with just a matter of providing one line of a tax return. The
request for qualifications the Liberals had put out in December shows that it's
a lot more than that. It says that the Pacific Blue Cross will have access to
ministry computer systems which contain detailed and private information.
Can the
minister please explain why he didn't ask the privacy commissioner's opinion
about a contract that grants a private company access to personal information?
Did he just forget, or was he worried that it might scuttle his plans to do what
was politically correct?
Hon. C.
Hansen: Certainly, Pacific Blue Cross is an excellent British
Columbia–based corporation. In fact, just an interesting note for members,
it's actually a not-for-profit corporation based in British Columbia. They
handle confidential information on a regular basis. That is exactly what they
do. They handle claims that come in as a…
Interjections.
[ Page 5062 ]
Mr.
Speaker: Order, please.
Hon. C.
Hansen: …third-party insurer from employees and employers…
Interjections.
Mr.
Speaker: Order, please.
Hon. C.
Hansen: …across this province. As the member well knows, they have handled
those members' third-party insurance claims for the entire time that they have
been members of this Legislative Assembly. I have full confidence in that
organization to, first of all, provide a first-class service for British
Columbians who need to register for the Fair Pharmacare program. Secondly, I
have full confidence that they will fulfil their privacy obligations that are
set out in their contract.
Mr.
Speaker: The member for Vancouver–Mount Pleasant has a supplementary
question.
[1425]
J. Kwan:
What's clear is that the Liberals' decision to contract out the handling of
personal and private information had little to do with good public policy. It
had little to do with protecting the privacy of British Columbians, and it had
everything to do with optics and ideology.
In fact, in
the leaked briefing note from the ministry, it allows the qualified suppliers
access to the ministry system to complete transactions, capture data from forms
using ministry systems, validation of data from ministry databases and, as well,
the ability to connect to ministry systems, including mainframe and
Internet/intranet-based systems. The ministry will provide authentication
certificates for any workstations requiring access to systems.
Based on
this information, will the minister immediately ask B.C.'s information and
privacy commissioner to investigate the contract to ensure that British
Columbians' rights to privacy are not compromised by his new income-testing
scheme?
Hon. C.
Hansen: I actually gave the member that very reassurance a moment ago. The
contractual arrangement with Pacific Blue Cross is set up in a way that protects
that private information. I would also like to point out to the members that
they would have received, for their own personal third-party insurance, a little
card from Pacific Blue Cross setting out their benefits under third-party
insurance, and I have full confidence that…
Interjections.
Mr.
Speaker: Order, please.
Hon. C.
Hansen: …the members' information has been protected by Pacific Blue Cross
for these many years they have been members of this Legislative Assembly.
Interjections.
Mr.
Speaker: Order, please. Order, hon. members. Let's have some order in the
House so we can hear the question, please.
FACILITIES AND SERVICES
FOR SENIORS IN CRESTON
Suffredine: I'll try to get over this noise.
One of the
great heartland communities in my riding is Creston. Seniors facilities, such as
Pioneer Villa in Creston, have announced that they're going to be closing, and
many seniors in my riding are very uncertain about their future. That
uncertainty is causing many of those seniors a great deal of stress. Can the
Minister of State for Intermediate, Long Term and Home Care tell these seniors
if there is going to be a place for them?
Hon. K.
Whittred: The interior health authority is working very closely with
families in Creston to ensure that, in fact, this heartland community does have
the same range of services that are available to people in the larger urban
centres. We're working to be sure that there is a continuum that includes home
care, independent living, assisted living and bathing programs, as well as
nursing home care.
To this end
the interior health authority has created a made-in-Creston solution. They're
planning a community development process that will bring community groups
together to discuss the redevelopment of Pioneer Villa and how it can best meet
the needs of the community.
Interjections.
Mr.
Speaker: Order, please.
FUNDING FORMULA FOR POLICING
SERVICES IN SMALL COMMUNITIES
Bennett: My question is to the Solicitor General. Successive Union of B.C.
Municipalities AGMs have asked provincial governments over the years to address
the inequities in the funding formula used to fund policing services,
particularly as that relates to communities of less than 5,000 and
unincorporated rural areas.
For the
benefit of those smaller B.C. communities that have concerns about their ability
to pay, can the minister please provide some assurance to these small heartland
communities that the government will be fair to them in any new plan to deal
with policing services?
[1430]
Hon. R.
Coleman: We did have a consultation process last year at UBCM, which is now
continuing. I have recently written all of the small communities and unorgan-
[ Page 5063 ]
ized areas that would be affected by a new policing formula, advising them we
will not be implementing a new formula in this fiscal year. We're going out for
further consultation, because we think we want to find a formula that is fair,
that is progressive and that is sustainable and can also fall within whatever
grant programs other ministries may have relative to transition.
In addition
to that, we want to consult with them on how we can make this work for their
regions. Having said that, however, we will not be slowing down any of our
regionalization or integration of policing or our long-term strategy for
policing in British Columbia as we work through that formula, because that is
the number one priority of the ministry.
APPRENTICESHIP AND
SKILLS TRAINING MODEL
Lekstrom: My question is to the Minister of Advanced Education. I've heard
from a number of my constituents that they're worried about the forthcoming
changes to the apprenticeship model and feel that they will result in fewer
highly skilled tradespeople in our province. People are afraid that apprentices
will no longer be able to obtain their Red Seal certificate. Can the Minister of
Advanced Education at this time tell us whether apprentices will still be able
to become interprovincially certified?
Hon. S.
Bond: First of all, our goal in looking at the current apprenticeship and
skills training in the province is to actually increase the number of skilled
workers that we have in the province. That's absolutely imperative as we look at
the needs that are developing both here and across the country. As the new model
evolves, obviously of prime importance to us is that both provincial and
national certification will be maintained, so — absolutely — the opportunity
to achieve a Red Seal in this province will be maintained.
HUNTINGTON BORDER CROSSING
Penner: My question is to the Minister of Transportation. Border crossings
are an essential part of our transportation and economic infrastructure. It's
vital that we have safe, secure yet efficient borders to maintain our economy
and to open up B.C. Truck volumes at the Huntington border crossing in the
eastern Fraser Valley have doubled since 1993 and are expected to keep growing
by 5 percent per year. I personally have been stuck in the huge lineup of trucks
and vehicles trying to get across the border along Highway 11, and sometimes
that traffic is backed up as far as Vye Road. This causes traffic and safety
problems and is bad for our economy. Can the Minister of Transportation tell the
truckers and other residents of the Fraser Valley that the Huntington border
crossing will be improved in the near future?
Hon. J.
Reid: Border crossings are absolutely essential to our economy. We have
already announced $30.4 million worth of border crossing improvements, working
in partnership with the federal government. We anticipate, working with them,
that there will be more to come on this particular crossing, the Huntington
crossing, starting this summer. The ministry plans to complete the work on a
34-stall parking lot to relieve that congestion. Truckers who are coming there
have to complete their paperwork. They've been clogging the border. This is a
practical solution, a cost-effective solution, that's going to relieve some of
that congestion.
PROGRAMS AND SERVICES
FOR ABORIGINAL YOUTH
Krueger: The recent Speech from the Throne outlined the government's resolve
to establish a new relationship with B.C.'s first nations. There is a real
desire in the many aboriginal communities in my constituency to play an active
role in working with all levels of government to provide their young people with
the skills they need to reach their full potentials. To the Minister of
Community, Aboriginal and Women's Services: what is the ministry doing to help
aboriginal youth in British Columbia?
Hon. G.
Abbott: We are working in a number of ways as a government to try to build
stronger relationships with aboriginal leaders, with aboriginal communities and
indeed with aboriginal youth. As the member knows, last October we held the
inaugural first citizens forum which looked at a number of issues that were of
particular concern to youth — educational issues, economic development issues,
health issues and so on. Among the specific initiatives that we've undertaken
— and there are actually many — a couple, I think, might be of particular
interest to the member. Doubling the First Citizens Fund will allow us to
provide more student bursaries and larger student bursaries to aboriginal
students in this province.
[1435]
As well, we
have undertaken a new program, which we call Aboriginal Youth FIRST. It's being
piloted in the northwest of British Columbia. It looks at things like aquatics,
back-country guiding, tourism development, recreational and sports programming
in aboriginal communities. We believe this will be a way of building a love of
sport and, indeed, building some new economic development opportunities for
young people in aboriginal communities.
In those
and a number of other ways, we are building that strong relationship with young
aboriginals in this province.
[End
of question period.]
Orders of the Day
Hon.
G. Collins: I call Committee of the Whole House for consideration of Bill
[ Page 5064 ]
Committee of the Whole House
ENERGY AND MINES STATUTES
AMENDMENT ACT, 2003
The House
in committee on Bill 10; J. Weisbeck in the chair.
The
committee met at 2:38 p.m.
On
section
MacPhail: This is the
section that gives the authority to the government to
designate an agreement. It then goes on to talk about that designating an
agreement as it considers it relates to the provision of support services….
The
Chair: Member, excuse me. That should be
section 2, I believe.
MacPhail: Sorry. My apologies.
Section 1
approved.
On
section
MacPhail: Just to continue my remarks about the Hydro and Power Authority
Act,
section 2. This is the
section that allows the government to designate —
an interesting term — any agreement to be entered into by the authority that
the Lieutenant-Governor-in-Council considers relates to the provision of support
services to or on behalf of the authority.
What does
"designate" mean? Let's ask the minister that.
[1440]
Hon. R.
Neufeld: "Designate" means that cabinet will, by OIC, designate
the services that could be outsourced.
MacPhail: Outsourced. What does "outsourced" mean?
Hon. R.
Neufeld: It means the same today as it did in 2000, when you were going to
do it. It actually means that the Crown, B.C. Hydro, is able to get its services
from places other than in-house. So if they need to buy power poles, they can
actually go out and buy power poles, or they can buy services from some other
company that they require to carry out their duty as B.C. Hydro.
MacPhail: It was very good that the minister tabled those documents
yesterday so the public will actually be able to see that in no way what the
previous government contemplated doing, and then didn't do, was outsourcing. It
was the creation of a subsidiary inside B.C. Hydro, publicly owned, wholly
owned. The minister — just the same way that he was incorrectly briefed on
what letter Mark Veerkamp wrote — misrepresented exactly what the previous
government thought about doing and didn't do. It is in no way — in no way —
similar to what this government is doing, which is outsourcing.
Let me ask
the minister this — and maybe he'd better actually read the memorandum of
understanding he has with Accenture: what's the difference between outsourcing
and privatizing?
Hon. R.
Neufeld: The issue, as I recall, that I tabled yesterday demonstrated that
the previous government was moving towards creating two companies in conjunction
with B.C. Gas, which is a private company, which would be 50 percent owned by
the province, or B.C. Hydro, and 50 percent owned by a private company called
B.C. Gas. She should maybe read…. Outsourcing is giving the ability to B.C.
Hydro — in this case, what we're talking about — to go out and get services
in the market at the best possible price they can and still provide the same
level or better services for the corporation and for the people that own B.C.
Hydro, which is the province of B.C.
MacPhail: The reason why this is important is because the minister has
repeatedly said he's not privatizing B.C. Hydro. He didn't distinguish on any
basis, and in fact, he upped his own ante yesterday when he said he would resign
if B.C. Hydro were ever privatized. Could the minister provide a definition of
privatization that makes it different from outsourcing?
Hon. R.
Neufeld: Again, selective hearing. What I said was that I wouldn't be here
if the government of the day relinquished its promise that we would not sell or
privatize the core assets of B.C. Hydro: transmission, distribution, generation
— all of those. That was very clear, and I guess….
MacPhail: Actually, that's not what you said.
Hon. R.
Neufeld: It's not what I said? I know what I said, but thank you for telling
me what I said. I really appreciate that.
MacPhail: Yes, the minister has every right to laugh nervously, because he
said that he would resign if B.C. Hydro is privatized — full stop. He'd better
be nervous, laughing. Could the minister provide a definition of
"privatization," please? Could he provide a definition that
distinguishes privatization, in any way, from outsourcing? And I might ask the
minister to keep in mind what the memorandum of understanding is with Accenture.
He'd better take a moment to read that memorandum of understanding, because his
career's on the line.
[1445]
Hon. R.
Neufeld: What this act does is allow B.C. Hydro — in fact, it puts it in
the legislation — with the
[ Page 5065 ]
approval of cabinet, to outsource some of its services. It lists them in
section 2, which — and I read verbatim: "…does not include the
production, generation, storage, transmission, sale, delivery or provision of
electricity."
MacPhail: I can understand why the minister is obfuscating, because he might
have to deliver on his promise.
Let me read
this, then, out of the memorandum of understanding between Accenture and the
government. "B.C. Hydro and the B.C. subsidiary of Accenture will initially
be involved in the new joint venture. After a transition period, B.C. Hydro will
relinquish its minority position in the joint business. The new business will be
privately owned and operate in the private sector. It will be a wholly owned
subsidiary of Accenture."
Is that
privatization?
Hon. R.
Neufeld: It describes the company that B.C. Hydro is going to outsource
those services from. The member just described it. It is a private company, yes.
MacPhail: How does this sound? I actually did go to the dictionary, like all
the Liberal backbenchers were yelling out there. It's the Merriam-Webster
dictionary, and it's the dictionary of law, so it's actually the legal
definition. Here's what "privatized" says. It's a verb: "Change
industry or business from governmental to private control or ownership." Is
this privatization?
Hon. R.
Neufeld: This is a move that allows B.C. Hydro to purchase its services from
an outside source, services that it deems it can receive cheaper by doing that
than the way it is done today.
MacPhail: Mr. Chair, he's not answering the question. I'll keep asking it
until the minister answers it. I have just read a definition of privatize. I
have read what the minister's memorandum of understanding describes in terms of
this transaction of B.C. Hydro giving away the operations to Accenture. Is it
privatization according to this legal definition, or can the minister table
another definition that says it's not privatization?
Hon. R.
Neufeld: Bill 10,
section 2, which we're on, deals with B.C. Hydro and Power
Authority and its ability, under approval by cabinet, to actually purchase
services from an outside source. That's all this act allows. That's what we're
discussing today. The reason to do this is to actually save money and provide
the same level of service or better service in the future. It will actually
benefit the ratepayers of British Columbia Hydro well into the future. It's a
ten-year contract with Accenture to provide those services to B.C. Hydro, and I
think it's a good deal.
MacPhail: Let me try a different definition. How about this definition of
privatization?
"Privatization
occurs where a department discontinues both responsibility for, and delivery of,
an operation such that simultaneously and by prior agreement with the department
a private sector organization assumes delivery of that operation. Where an
operation is transferred under these circumstances, the operation is deemed, for
the purpose of this directive, to be discontinued, resulting in a workforce
adjustment situation."
Does that
sound like anything the minister is doing?
[1450]
Hon. R.
Neufeld:
Section 2 of the act demonstrates and lists the services that can
be outsourced by authority from the cabinet for B.C. Hydro to obtain those
services from other sources rather than in-house. That's exactly what this piece
of legislation deals with.
MacPhail: I think it's going to be pretty clear that as this minister stands
up and talks more and more and more, he's deliberately refusing to answer the
question, because he upped his own ante. He got smart. He got cute and said he'd
resign if B.C. Hydro were privatized. That's exactly what he said.
Let me read
what the minister said: "If B.C. Hydro were privatized by some other
government, I can't do anything about that. But by our government, I'm
gone." That's what he said. He didn't qualify it at all.
Now the
minister is trying to stand up and say it's outsourcing. He can't tell me how
I'm wrong on the privatization. Two
definitions so far describe exactly what
this government is doing, to a T, and the definition of what this government is
doing — mind you, these are only legal
definitions — is
"privatize."
I'll go
back to my question that the minister didn't answer. What's the difference
between outsourcing and privatizing?
Hon. R.
Neufeld: I will answer the question one more time. This bill lists out what
support services are and how B.C. Hydro can move towards purchasing those
support services by the authority of cabinet. They can purchase those services
from other sources rather than providing those services internally if, in fact,
it is deemed by B.C. Hydro and the cabinet that there is a substantial saving to
the ratepayers of the province and that the services will be the same level or
better.
MacPhail: Could the minister answer my question? I heard what the minister
said. Could the minister now say what he's been repeating over and over and over
again — how that's different than privatization?
Hon. R.
Neufeld: I've explained this, I think — what? — six times now.
MacPhail: No, you haven't, actually.
Hon. R.
Neufeld: I have.
MacPhail: No, you haven't. Worried, nervous?
[ Page 5066 ]
Hon. R.
Neufeld: No, I'm not worried and I'm not nervous. We're doing exactly as we
said we would during the election. We're moving forward this bill that we're
dealing with today. This
section of it is to deal with how B.C. Hydro can
procure services and what services they can outsource or buy from other people
in the marketplace. It's all about saving money for the ratepayers. It's all
about doing business in a better way. There's nothing wrong with that, and I
think we should look at it in a positive light.
The
Chair: The Leader of the Opposition.
MacPhail: One second. I just need to confer with my….
The
Chair: Yes.
MacPhail: Thanks.
Jarvis:
Section 2 of this bill here. Questions keep coming, asking him about
privatization and if it is privatization or not. The minister gets up and gives
a very good explanation of what the intent of this bill is, and all we're having
is a repetition, on and on and on. Mr. Chair, I was wondering if you could
either direct the questions to this section, as the minister is discussing, or
get on to another section.
[1455]
MacPhail: Thank you, Mr. Chair, for allowing me to confer with my colleague.
These are
actually the kind of questions that the member for North Vancouver–Seymour
should be asking himself. He was certainly a very harsh and direct critic of
B.C. Hydro in the past, and somehow, if the minister has private
communication…. Can talk through some sort of other method to the minister…?
Maybe he's getting the answer.
But I have
yet to hear from the Minister of Energy what his definition of privatization is.
Let's take it away from any of the discussion we're having right now. The
minister yesterday made a commitment that he would resign if B.C. Hydro were
privatized. What did he mean by that? What is his definition of privatization?
Interjection.
Hon. R.
Neufeld: It is. It's actually quite a great document. You should read it.
Again, what
I've said this bill deals with — and I'm trying to deal with this in a very
good fashion…. This bill demonstrates and lays out very clearly to British
Columbians what can be outsourced and what can't be. That's what the bill is all
about.
MacPhail: The only reason why the minister's staff sent in the New Era
document is because that document says the government won't privatize the core
assets of B.C. Hydro. But what we're discussing here is whether this particular
portion, where they've given a contract to Accenture, is privatization. That's
all. The minister won't answer that question. What is the minister's definition
of privatization? Not what the New Era document does, because that
document doesn't define privatization. It says what you won't privatize. When
the minister made that grand promise yesterday that he would resign if B.C.
Hydro were privatized, what definition of privatization did he have in his mind?
Hon. R.
Neufeld: Let's see. When I look through this bill, I read nothing about
resigning in here. I read nothing on any one of the sections that has anything
to do with that. I read nothing on any one of the sections that has anything to
do with the newspaper. But I do read sections of this bill that demonstrate and
are very clear and transparent with British Columbians on how B.C. Hydro will,
in the future, receive its non-core services and its support services. I think
it's open, it's transparent, and it lays it out very clearly.
MacPhail: Is there some reason why the minister doesn't want to call this
privatization? Is there some reason for that?
Hon. R.
Neufeld: Again, I'm going to go back to the bill that's in front of us.
That's the bill we should be discussing. Whatever
section we're discussing right
now, we should be talking about that. This bill lays out very clearly and
demonstrates very clearly to the people of the province about support services
as related to B.C. Hydro and core services as related to B.C. Hydro.
MacPhail: I'm asserting that this is privatization. Am I wrong?
The
Chair: Shall
section 2 pass? Leader of the Opposition.
MacPhail: Sorry. This is privatization. Am I wrong?
Hon. R.
Neufeld: Again, I'll try to explain it. It says it very clearly. I wish some
would read it. It describes very clearly in the bill what are support services
that B.C. Hydro can outsource only after receiving the authority from cabinet
and demonstrating that those support services can be obtained for the Crown —
services that they need — at a cost saving, and also to be able to provide the
same level of service or better service.
[1500]
MacPhail: He's not only skating on thin ice; he's fallen through the ice
hole on this one. This is privatization, and the minister's silly commitment
yesterday to resign if B.C. Hydro is privatized is exactly why he refuses to
announce today that this is privatization — exactly. The minister….
Interjections.
[ Page 5067 ]
The Chair: Order,
members. Order, please.
Interjections.
The
Chair: Order, members. Order, please.
MacPhail: Methinks the Attorney General's ego is getting out of control. I
couldn't dare gaze upon him. His wit is so scintillating, it's unbelievable.
An Hon.
Member: It's not hard, compared to yours.
The
Chair: Members, let's keep the debate between the minister and the Leader of
the Opposition at this point.
MacPhail: I would be happy to do that, Mr. Chair.
The
Chair: On the bill, on
section 2, please.
MacPhail: Although the colleagues in that brain trust of the front bench
think that it's not important at all whether this be called privatization or
not…. Again, they try to say that this is not the slippery slope of
privatization. They use fancy words that they think the public won't understand,
like outsourcing. The minister refuses to provide his own definition that
distinguishes outsourcing from privatization, but every single legal application
of this designation is that they're privatizing one-third of B.C. Hydro. In
fact, the memorandum of understanding that this minister has signed with
Accenture says exactly that — that this is privatization.
The reason
why this is so important is because you then go on to define what this
government thinks is part of support services. Perhaps the minister could tell
us how the definition of support services came about.
Hon. R.
Neufeld: Actually, it's described in (10):
"For
the purposes of subsection (9), 'support services' means the services that
support or are ancillary to the activities of the authority from time to time,
and includes services related to metering for, billing and collecting fees,
charges, tariffs, rates, and other compensation for electricity sold,
delivered or provided by the authority, but does not include the production,
generation, storage, transmission, sale, delivery or provision of
electricity."
J. MacPhail:
Does this definition of support services capture everything that this government
is turning over to Accenture?
Hon. R.
Neufeld: The Accenture deal is separate from what this bill is, but this
describes the services that could be outsourced. If there are some services that
B.C. Hydro could actually procure under those descriptions, they would have to
come to cabinet and say, as they have with the other ones: "Can this
happen?"
I'm not
sure, but I'm sure if you had asked Hydro, they may have some other services
that they may wish to outsource.
MacPhail: I've not had an opportunity to ask Hydro. It's up to the minister
to answer these questions.
I take it
that this bill goes beyond support services and captures services beyond the
Accenture deal. Am I correct?
Hon. R.
Neufeld: She's wrong. It describes the type of services — I read them into
the record — that Hydro can look at procuring outside the corporation only
with the approval of cabinet.
[1505]
MacPhail: I fully accept the answer. I'm not sure how that makes me wrong.
So we have the Accenture deal which privatizes a range of services. The minister
is saying that there can be more that can be "outsourced" than the
Accenture deal. Is the minister then suggesting — call me wrong; say I'm wrong
— that everything can be privatized except for production, generation,
storage, transmission, sale and delivery? Everything else can be privatized?
Hon. R.
Neufeld: The legislation allows other services that Hydro receives to be
purchased from other sources. I'll give the member one example. Fleet services
could be. I'm not sure. B.C. Hydro….
Interjections.
Hon. R.
Neufeld: Well, no. All right. That could happen if, in fact, they make a
case that they could provide those services cheaper by purchasing them in the
market. That's just one example that I can think of off the top of my head.
MacPhail: Last April, Hydro announced that they were privatizing Westech
Information Systems and the vehicle services. That's already been announced.
That's not a breakthrough by any stretch of the imagination. What I'm trying to
get at here is that the minister refuses to acknowledge that this is
privatization, and there's a very good reason for that. It's because his
career's on the line, and of course, the whole reputation of the Liberal
government is on the line here. Just the same way they said that they're not
going to privatize B.C. Rail and campaigned on that. Then it turns out that but
for the rail ties, they're privatizing absolutely everything. So I'm trying to
figure out what the limits are of this minister and his privatization exercise,
because right here, in the support services listed, it says that support
services means services that support or are ancillary to the activities of the
authority from time to time.
The
Accenture deal deals with the privatization of human resources. That doesn't
meet this definition. It doesn't meet the definition at all. Those services are
not
[ Page 5068 ]
needed from time to time. Financial services — that's being privatized.
That doesn't meet the definition under here. Those are continuous services. This
definitely says services that are ancillary to the authority from time to time.
Now, the….
Interjection.
MacPhail: Mr. Chair, I'd be happy for the Government House Leader to stand
up and answer the questions in place of the minister. I'd be happy to have him
do that. I'd be absolutely happy to have him do that.
Interjection.
The
Chair: Order, please. Let's have the questions directed to the Chair,
please.
MacPhail: Oh God, the Government House Leader must be a popular guy inside
caucus. He must be just an absolutely popular guy.
Interjections.
MacPhail: Yeah. I hear all the rumours, believe you me.
Well, what
are those services, then? What do those words mean to the minister responsible
or the Government House Leader? Have him feel free to get up and answer it —
or the AG. He's got a lot to say too.
[1510]
Hon. R.
Neufeld: Just for the record, fleet services was withdrawn. I used that as
an example that they may be able to. Obviously, when they started dealing with
fleet services, maybe they found that it was done better in-house than actually
outsourcing that service. That's just a point the member might want to write
down. But it does say in subsection (10) that it means the services that support
or are ancillary. So that's the definition: either supports or are ancillary.
MacPhail: I hate to actually correct the Government House Leader, but here's
how you read the language. Support services could mean services that support the
activities of the authority from time to time, or it could mean services that
are ancillary to the activities of the authority from time to time. That is
exactly the legal definition ? exactly. They either support from time to time or
are ancillary from time to time. That is exactly what the language means. If
there's a legislative drafter over there, that is exactly what the language
means.
The
minister just received bad advice from the Government House Leader in his
usually arrogant way. The Government House Leader thinks he knows everything,
and he completely misled the minister. So it means one of two things. It means
services that support the activities of the authority from time to time or are
ancillary to the activities of the authority from time to time. That's exactly
what it means. In either case — either "support" or "are
ancillary" — it's qualified by the words "from time to time."
What does that mean?
Jarvis: Your
interpretation is wrong.
MacPhail: I've drafted legislation for ten years; I know what it means.
Hon. R.
Neufeld: This bill is, I think, very clear. I guess, from the member's
words, she knows the legal ramifications of it. That's her opinion. She's quite
welcome to have that opinion.
MacPhail: Opinion?
Hon. R.
Neufeld: Yeah, she's quite welcome to have that opinion. It reads very
clearly what support services are and what they are not. For B.C. Hydro to
actually have the ability to do anything more than what they're doing now, they
would have to come to cabinet and demonstrate to Treasury Board, or cabinet
through Treasury Board, that there would actually be some savings and that the
level of service could be maintained or improved.
MacPhail: What are support services that are needed for the activities of
the authority from time to time? It's not an opinion. This minister, just
because he doesn't know what he's talking about, cannot accuse me of not knowing
what I'm talking about. I know exactly what I'm talking about here ? exactly.
These words have to have meaning. Legislative drafters do not put words in the
legislation unless they have meaning. What is the meaning of the term "from
time to time"?
Hon. R.
Neufeld: "From time to time" could mean services that are required
from time to time if projects are happening or being built around the province.
Maybe the corporation needs to purchase those services. That could be from time
to time.
MacPhail: What services that are part of the Accenture deal are not needed
from time to time but are needed continuously? This is legal language that gives
support to the Accenture memorandum of understanding. It is the basis upon which
this government has the right to privatize one-third of B.C. Hydro. The legal
definition is extremely important, and it doesn't make sense.
[1515]
Hon. R.
Neufeld: I'm sorry I didn't hear the whole question, but there have only
been about two questions since we started just shortly after question period.
Maybe to help the discussions, I could read into the record the services that
are going to be provided to B.C. Hydro by Accenture: customer services, Westech,
network computing services, disbursement services, financial systems, HR
services, building office services, purchasing department, financial and
business support services.
[ Page 5069 ]
MacPhail: Thank you for that information. It's irrelevant to the question I
just asked.
This will
be my last question for a moment, and I'll turn it over to the member for Prince
George–Omineca after this question.
Again, I
preface this….
Section 12(10) is the legal raison d'être for this government
privatizing a third of B.C. Hydro. It is the legal basis upon which Accenture
gets to do the job as a private company. It is the only basis on which this
government can privatize those services, so every word has a meaning. I asked
the minister. He can't tell me what "from time to time" means. He
can't. The list of services he just read into the record has nothing to do with
being offered from time to time. They are integral — completely integrated —
services that are offered every minute, every hour, every day to every customer
of B.C. Hydro. What are those words "from time to time" in this
legislation for?
Hon. R.
Neufeld: I'll relate again. "Time to time" could refer to projects
that are done in different places around the province that aren't continuing
operations, but from time to time B.C. Hydro requires services to perform those
duties. That, I think, is a pretty good description of what "time to
time" is.
Nettleton: This is an interesting exercise. I have no interest in
embarrassing the minister, nor do I personally have any interest in seeing him
being forced to resign. Nevertheless, I can tell you this. Frankly, I'm a lot
more concerned with respect to consumers, be they corporate, industrial or
residential. Nothing I've heard here today gives me any comfort that, in fact,
this government and particularly this minister have any sense as to where this
government is going in and around B.C. Hydro.
The Leader
of the Opposition had simply asked, and I was going to do the same thing, for a
definition of privatization — pretty basic, pretty fundamental to this whole
discussion. We didn't get a simple definition of privatization. It's my sense
that the minister really doesn't understand the whole notion of privatization.
Again, in
response to a simple question from the Leader of the Opposition, he couldn't
define "designation" prior to a discussion in and around
privatization. I expect that he may have some difficulty, as well, with a
discussion in and around deregulation, another term that's been tossed around by
this minister and by this government.
I haven't
heard anything here today that gives me any sense of assurance that this
minister has a handle on this ministry, specifically….
The
Chair: Member, could I just caution you here. This is committee stage of the
bill. We're to deal with
section 2 of Bill 10. This is not second reading
debate. Rather, there should be a question in all of this, please.
Nettleton: Absolutely. You're right. There is a question. There are a number
of questions. One of my concerns is we haven't had answers to the questions that
have been raised to date in and around the whole question of privatization,
regulation and so forth.
[1520]
I think one
of the problems is that we had an Energy Policy Task Force report that was kept
under wraps for seven months. It was released in January, short on detail. We've
had an Accenture deal. There's been some discussion within the context of Bill
10 here today and in second reading debate on that contract, the Accenture deal,
worked out in secrecy. Now we have Bill 10 before us, which doesn't go into the
kind of detail that we need in order to understand what B.C. Hydro will look
like as three components.
I called in
second reading debate for dialogue and consultation with respect to the whole
question of B.C. Hydro and its future. Again, I think the minister has talked
about privatization, and I would like the minister to provide this House, to
provide consumers that depend on this minister and look to B.C. Hydro, with a
definition of privatization. Can the minister provide us with a simple
definition that people who are listening out there can understand? Define for
them, if you will, privatization.
Hon. R.
Neufeld: The energy policy that we delivered, although this isn't dealing
with the energy policy…. I'll try to be as close to the bill as I can. The
energy policy that we delivered November 25, 2002, had a
section in it that
stated clearly that we would look towards B.C. Hydro being able to outsource
support services where costs can be reduced for electricity consumers while
maintaining quality of services. That's been out there since November 25, 2002.
What Bill
10 does, again through the Chair, is actually put it in fairly good writing so
that people can understand the difference between support services and what does
not constitute support services. I suggest the member read it.
Nettleton: I guess I'll reluctantly accept that, in fact, either the
minister is unable to answer that question — a pretty basic or pretty
fundamental question — or he's unwilling. In either case, it's totally
unacceptable that he cannot define privatization.
There have
been people who have suggested to me that the minister is not the sharpest knife
in the drawer, but I stood up for him. "The way he's carved up B.C.
Hydro…." I've said: "Absolutely, this guy is sharp."
The
Chair: Member, I find that sort of comment inappropriate for this House.
It's entirely unparliamentary.
Nettleton: That's fine. I withdraw.
The
Chair: I would ask for an apology, please.
Nettleton: I withdraw. I do have a question, though, for the minister. Why
Accenture? Why is the minister, why is the government, turning to Accenture for
a contract?
[ Page 5070 ]
Hon. R.
Neufeld: This bill actually is not…. We're not discussing the Accenture
deal. In fact, probably fairly soon you will be able to see the Accenture deal
in its entirety, and you can make your own decision. This bill deals with what
is defined as support services, what are core services to B.C. Hydro, and the
ability for B.C. Hydro to outsource.
MacPhail: Sorry. We're not talking about the Accenture deal? Is the minister
suggesting that there's some reason for this legislation other than the
Accenture deal?
Hon. R.
Neufeld: The member knows full well that this bill is to allow those kinds
of agreements to take place in an open and transparent way. That's what the
bill's about.
MacPhail: Well, so far the only kind of situation we have before us is the
Accenture deal. I think it's absolutely appropriate that this Legislature
discuss the Accenture deal because after the government rams this legislation
through with its majority, no one will be able to examine the Accenture deal —
no one.
Let me put
that to the minister: will the B.C. Utilities Commission be able to examine the
Accenture deal in any way after this legislation is passed?
[1525]
Hon. R.
Neufeld: Actually, that question has been asked many times. If you go down
to subsection (12), I'll read it into the record: "Nothing in subsection
(11) (
e) precludes the commission from considering the costs incurred, or to be
incurred, in relation to an agreement designated under subsection (9) when
establishing the revenue requirements and setting the rates of the
authority."
MacPhail: I've been in the House discussing this matter from the time we
started discussing this bill, and I've never asked that question. So I'm not
sure. Was it his own caucus that was grilling him on that point? Maybe it was,
but guess what. There are several members of the Legislature that aren't privy
to the private meetings of the Liberal caucus. The public isn't privy to the
private meetings of the Liberal caucus. Maybe the minister answered the
questions to — I don't know — the member from Chilliwack, but he hasn't
answered them in the House.
His answer
that he just gave doesn't deal with the question. The
section the minister just
quoted said that the Utilities Commission will be able to take into account the
costs incurred by the Accenture deal, not whether those costs are legitimate or
not. That's what the
section does. Is there any way the inputs of the Accenture
deal can be considered by the B.C. Utilities Commission?
Hon. R.
Neufeld: The member's wrong, actually. The B.C. Utilities Commission will
review all costs when B.C. Hydro makes its rate application this November. Let
me see. B.C. Hydro has not had to appear before the B.C. Utilities Commission, I
think, for about ten years. A previous government decided that B.C. Hydro
shouldn't have to do that. They will now appear before the B.C. Utilities
Commission to justify why they think they need any kind of a rate increase. In
that process the B.C. Utilities Commission will be able to review all costs. If
they think the costs are too high, if they think any costs that the utility has
incurred are out of line with other utilities that are too high, they can tell
B.C. Hydro they refuse to accept those and put them in the rate base. B.C. Hydro
will have to go away and figure out how they can do the job a little bit better.
The B.C. Utilities Commission will have that authority to review all those costs
when B.C. Hydro goes forward this fall.
MacPhail: That's great news, actually. That's absolutely wonderful news. I'm
just going to reiterate what the minister has just committed to. The Accenture
deal, in its entirety, will go before the B.C. Utilities Commission. The
Accenture deal will be able to be examined point by point by the B.C. Utilities
Commission. All of the factors of the Accenture deal will be examined to
determine whether the costs of the Accenture deal are legitimate costs when
determining rate increases. Am I correct?
Hon. R.
Neufeld: Again, selective hearing. That's not exactly what I said, so I'll
say it again. When B.C. Hydro appears before the B.C. Utilities Commission for a
rate hearing this fall, as they are going to make application to, the B.C.
Utilities Commission will review all of B.C. Hydro's costs — whether it's with
Accenture or with others — because for ten years the B.C. Utilities Commission
has not had an opportunity to review those costs.
[1530]
For the
first time in a decade, actual experts within the B.C. Utilities Commission will
review all the costs associated with B.C. Hydro as they review their rate
requirement or the rate increase that they're requesting. Through that, I assume
— and I believe it will happen — all costs that B.C. Hydro have will be
reviewed. The costs with Accenture will be reviewed by B.C. Hydro to make sure
that they are fair, equal and that they actually provide the services to B.C.
Hydro that they're destined to do.
MacPhail: One more question in this area because, clearly, the minister —
as I repeated exactly what he said — backed off. He backed off completely.
The
minister is relying on the Hydro Power and Authority Act with its new subsection
(12) of
section 12, which allows the costs of the Accenture deal to be
considered. But (11)(
e) says that the authority — meaning the Utilities
Commission — is not required to obtain any approval, authorization, permit or
order under the Utilities Commission Act in connection with the agreement, and
that's the agreement we're talking about.
Then it
goes on to say under subsection (12) that nothing in that
section that I just
read "precludes the
[ Page 5071 ]
commission from considering the costs incurred, or to be incurred, in
relation to an agreement designated…when establishing the revenue requirements
and setting the rates of the authority."
The great
unwashed public and people like my colleague and I thought that meant that the
agreement was shrouded in secrecy. The details of the agreement with Accenture
couldn't be considered in terms of its inputs, but the overall cost of that
agreement has to be taken into account when rates are established. In other
words, the public doesn't get any chance to discuss the way the Accenture deal
came about, but the overall cost can be added to hydro rates. But the minister
says: "I think I'm wrong on that." The minister is now saying….
Let me try
it a different way, then. Is the minister saying that the Accenture deal will be
examined in detail by the Utilities Commission and that if the costs are
inappropriate for justifying a hydro rate increase, the B.C. Utilities
Commission has a right to authorize that?
Hon. R.
Neufeld: As I said earlier, as B.C. Hydro goes before the B.C. Utilities
Commission with their rate request….
MacPhail: It's a straightforward question — yes or no?
Hon. R.
Neufeld: Yeah, it is, and I'm going to give you a straightforward answer —
again.
They will
have to provide to the B.C. Utilities Commission all the costs that go with
providing the electricity that they do to their customers domestically in
British Columbia. The commission will review all those costs, regardless of
where those costs are. It could be for some company that provides transformers
or power poles or anything. The B.C. Utilities Commission — that's their
oversight. That's something the last administration forgot about when they
removed B.C. Hydro from under the Utilities Commission auspices. Only if the
B.C. Utilities Commission decides that those costs are fair and are fair to be
passed on, can they be passed on. In fact, the B.C. Utilities Commission can say
no to some of those costs if they, in their wisdom, feel that they are not
warranted.
[1535]
Nettleton: I remain unconvinced, but in any case, I think the minister will
live to eat those words another day. But, yeah — informative.
I believe
B.C. Hydro itself called the Accenture deal the biggest deal of its kind in
B.C.'s history, as I recall. In light of this and Bill 10, which we're examining
here today, and the fact that outsourcing functions are removed from public
scrutiny, as I believe is the case, would the government — as has been
suggested by a political columnist — commit to a review of this deal by the
auditor general?
Hon. R.
Neufeld: I think I've explained quite a few times in the House now what the
bill does — what it allows and what it doesn't allow. We should move on and
start talking about the rest of this good bill.
Penner: I'd also like to take
part in this debate. I have a couple of
questions for the minister. The minister and other members of this House will
know that I have a great interest in B.C. Hydro, and have had for many years,
and have frequently spoken on the issue of B.C. Hydro not only in caucus but
here in the Legislature ever since I first became an MLA.
I do have a
number of questions, though, for the minister. Has B.C. Hydro or the B.C.
government previously done business with Accenture or its predecessor? If so,
can the minister give us some details about that and under which administration
that work may have taken place?
Hon. R.
Neufeld: Thank you very much for that question. The member for
Chilliwack-Kent has actually been very active in anything that relates to B.C.
Hydro. He's been very active in independent power producers across the province
of British Columbia, and in my ministry I respect his input and his knowledge on
those items. Yes, Accenture is not a stranger to B.C. Hydro. For the decade of
the nineties there was approximately, I would say, $50 million spent by B.C.
Hydro on Accenture.
Penner: It's fair to say, then, that that money — $50 million — from
B.C. Hydro was spent during the previous NDP administration. Is that correct?
Hon. R.
Neufeld: Yes.
Penner: I've noticed the minister's comments over the last day, where he
said that if the government were to break its promise not to protect in public
ownership the core assets of B.C. Hydro — including the dams, transmission and
distribution — he would have to reconsider his position in government. I
certainly salute that because, to me, our campaign commitment around B.C. Hydro
is very important. Just as important to me was a commitment I made locally
during my election campaign that we'd also improve B.C. Hydro so that we could
make sure that B.C. residents continued to receive enough electricity — in
other words, that we maintained adequate supplies.
I have
become concerned in the past that the last government did not invest in any
significant new generation in British Columbia. In fact, the only power plant of
significance built under the NDP was in Pakistan at a cost of about $10 million
to British Columbians — hardly helping our system reliability. I am aware that
we have to make changes, and I support….
Interjections.
The
Chair: I want to remind all members that we should restrict our questions
and our comments to this bill, please — to committee stage.
[ Page 5072 ]
Member,
would you proceed, and I hope there's a question in this.
Penner: Given that we need to make changes in B.C. Hydro, I wonder if we can
make sure that we protect our interests and, if certain changes don't work out,
that we can correct any problems that might arise. What I'm getting at here is
that I've heard critics or opponents of the proposed partnership with Accenture
state that if the benefits to B.C. Hydro do not accrue — if the project or the
partnership doesn't turn out the way it is intended — there is no way for B.C.
Hydro to get out of the partnership agreement and there is no way to correct the
problem. In part, I'm told this is because of various trade agreements. I wonder
if the minister can tell me if he or his staff have looked at this issue and
whether there is any protection for British Columbians, if the partnership
doesn't work out as planned for B.C. Hydro to get out of the arrangement.
[1540]
Hon. R.
Neufeld: Yes. People from my ministry have been involved. B.C. Hydro folks,
obviously, have been involved. The deputy minister responsible for energy
development has been involved. Other accounting agencies and legal firms have
been involved to make sure that the shareholder is kept whole and that there are
all the normal things that would be in a contract of this kind — meaning
benchmarks and performance targets. Actually, if they don't perform, there are
penalties. All of those kinds of things, I can assure the member, have been
reviewed consistently and will be in the contract.
Nettleton: I had asked the question: why Accenture? It wasn't intended to be
a rhetorical question, but I do have some thoughts with respect to Accenture and
why Accenture.
It may in
fact be, at least partially, because it's located in Bermuda, outside the scope
of court judgments. It's been reported as having numerous cost overruns in
different states and so on. Now, with Bill 10, it's being put outside of
government oversight. That may explain why the government is doing business with
Accenture. I'm concerned, as others are, about what safeguards will be in place
for British Columbians. Where will there be some accountability with respect to
the operation and administration of this Accenture corporation?
One other
question. I'd like to take a final run at this, if I may, with respect to the
whole question of privatization. The minister had indicated very publicly in the
press — unless, in fact, he's taken the position that he didn't say this….
As I understand it, he's said he will resign if the government privatizes B.C.
Hydro.
MacPhail: That's what he said.
Nettleton: That's what he said.
MacPhail: No qualification.
Nettleton: I'm just wondering….
The
Chair: Member, would you kindly be seated for a second. This line of
questioning that's being pursued about the minister's responsibility for his
comments — I'd like to know how that relates to this bill and to committee
stage, please. You asked a question initially. I would assume that you want that
answered.
Nettleton: My question is privatization, which I think is fundamental to a
discussion of Bill 10 — in particular, this section. Again to the minister:
what is it that will cause him to resign that he says is not in the plan for
B.C. Hydro?
Hon. R.
Neufeld: The comment I made was that I would not be here if we did not live
up to our commitment in the New Era document, which each and every member
who belongs to the B.C. Liberal caucus made. That was to protect the core assets
of B.C. Hydro, that being the dams, transmission and distribution — the core
assets. That was the commitment I made. That was the commitment the Premier took
forward to the people in the province of British Columbia during the election.
That's the commitment we've lived with. That's the commitment written in the
energy policy that was released November 25. It's very clearly laid out in the New
Era document.
B. Kerr:
I'm concerned about the governance here. Will this agreement be signed with
Accenture, or will it be signed with a British Columbia company, operating under
the laws of British Columbia, that may be owned by Accenture?
Hon. R.
Neufeld: The contract between B.C. Hydro and Accenture will be signed with
the British Columbia company with a head office in Vancouver, B.C. It will look
toward growing that business well into the future and has access to over $50
billion worth of services North America–wide. It can only mean good things and
lots of good jobs for the province.
Further to
that, this company will pay taxes in British Columbia: corporate taxes, personal
income taxes, all those taxes — and obviously, if they're in the city of
Vancouver, Vancouver taxes. Just to clarify that.
[1545]
MacPhail: Mr. Chair, I appreciate you keeping us on track. That's very
important.
The reason
why the issue is important — about privatization and the commitment that the
Liberal government made — is that this minister and his government are trying
to separate generation, distribution and transmission functions from support
services. Somehow, even though the minister has danced around it and spent a
half-hour not saying that what they're currently doing with the Accenture deal
is privatization, it is privatization.
It has
occurred, I think, to several people — if not hundreds of thousands of British
Columbians — that
[ Page 5073 ]
the separation of support services from the generation, distribution and
transmission functions is an artificial separation. I could be wrong, so let me
ask the minister this: are any of the employees that are to be transferred to
Accenture currently working in generation stations?
Hon. R.
Neufeld: First, they're not being transferred. They have had a vote, and
they have elected to move over to Accenture Business Services. I can get some
further information for the member on that question. I'm not sure whether I can
say yes or no to that question right now, because there may be some places
around the province where some of those people may be working, and I'm not sure
about that. If the member will give me time — in fact, the gentleman that's
with me from B.C. Hydro is not sure either — we'll get that response for the
member.
MacPhail: They're not sure? How is it that I know there are employees in
generation stations being transferred, and the minister and his staff don't know
that?
Frankly,
I am completely taken aback. Are there employees in the distribution facilities
who are being transferred?
You're just
lying.
Point of Order
Hon. R.
Neufeld: On a point of order. I just heard the Leader of the Opposition say
I'm lying. I have tried to answer the questions as carefully and honestly as I
can. That member knows that I don't lie in this House. I was quick to withdraw
my remark the other day. I don't think we need that kind of behaviour in the
House. I don't need her calling me a liar or anyone else calling me a liar. I
would ask that she stand and withdraw that statement right now.
The
Chair: Member, I clearly heard you say the word. I would ask you to stand
and withdraw that, please.
MacPhail: I withdraw.
I'd be
happy for them to answer my questions. The most senior people are here. Just
answer the questions.
Debate Continued
Hon. R.
Neufeld: There are about 1,600 people that have elected to move to this new
business called Accenture Business Services. I can't tell you in this House
exactly where each one of those comes from. There could be some from generation;
there could be some from distribution, depending on the kind of work they're
doing.
MacPhail: Maybe the Chair could introduce the staff who are with him,
please.
Hon. R.
Neufeld: Yes, I am remiss in that. I appreciate the member reminding me. I
have with me Gary Sherlock, the director of finance at B.C. Hydro; and Chris
Trumpy, the special adviser to the minister — to me — behind me; and also
Les MacLaren, chief executive officer, Crown agencies secretariat, on my right.
[1550]
MacPhail: How is it that B.C. Hydro cannot answer these questions in this
House? How is it that B.C. Hydro does not have this information?
Hon. R.
Neufeld: Again, I will offer to provide that to the member at a later date.
As we speak, there will be people watching, and someone will get that
information to us.
MacPhail: Well, you know, there are only three of us in this Legislature who
are holding this government to account on this piece of legislation. It is our
only opportunity to discuss this legislation. We are talking about the heart of
the legislation right now. The minister is surrounded by and perhaps has
expertise himself, and he can't answer these basic questions.
Hundreds of
thousands of British Columbians believe the minister when he says that they're
not privatizing the core assets of B.C. Hydro, and there are hundreds of
thousands of others who question the minister on that. So there would be
hundreds of thousands of British Columbians who would think that the generation
stations operate all on their own and that because the government says it's not
privatizing the generation stations, even if they remove all the employees to
Accenture, the generation stations would operate on their own.
I'm just
trying to find out from the minister exactly what this support service is. He
couldn't answer what "from time to time" means, what a support service
from time to time is. He can't answer the question now about whether the
employees of the generation station are being privatized. The reason why he
doesn't want to answer those questions is because people would have to come to
the conclusion that the delineation of support services as distinct from the
core assets is artificial and means nothing to the reality of delivery of hydro
to British Columbians.
The
employees who work in those generation stations are being privatized, are being
moved to Accenture. The employees of the distribution systems are being
privatized, moved to Accenture. The employees of the transmission lines are
being privatized and moved to Accenture. This minister has to come to the
conclusion that the support services he is privatizing are key to the operation
of the core assets which he claims are not being privatized. Just because the
minister stands up every day and says core assets are not being privatized,
every British Columbian is supposed to believe him, when it is not so.
Let me ask
this question. The people who administer the systems for distribution,
transmission and generation — are they being moved to Accenture?
Hon. R.
Neufeld: Again, I offered that I would get the number of people that may be
providing some of
[ Page 5074 ]
the ancillary services and that may be working in a generation station, but
people that work in generation, distribution or transmission directly are not
being transferred. But I will get the number for you so that you can understand
what services they're providing and why they would be moving.
The member
tried to state that we were privatizing generation, transmission and
distribution. That is incorrect. We committed to not doing that, and we are not
doing that.
[1555]
MacPhail: The minister knows who isn't being transferred, but he doesn't
know who is being transferred. Hmm. Isn't that suspicious? Do any of the
employees who administer the systems for distribution, transmission and
generation…? Are any of those employees being transferred — those who
administer the systems that run transmission, generation and distribution?
Hon. R.
Neufeld: The operation groups in generation, distribution and transmission
stay with B.C. Hydro.
MacPhail: The operations group? Is that what I just heard? I'm sorry. And
could he define what the operations group is? Clearly, the government now, with
the staff, knows who's not being transferred. Funny how it is that they don't
know who is being transferred. Strange. Perhaps the minister could define what
an operations group is.
Hon. R.
Neufeld: The operation groups, which I said are the operating groups that
work in generation, distribution and transmission, are not being transferred.
What I said to the member earlier — and she doesn't want to listen — is that
in some of those generation facilities or maybe in distribution or transmission,
there could be some people that work now on other projects but happen to work
there. The core people that work on those core services are not being
transferred, but there could be some out of those operations that provide IT
services or something like that. I will get that information for the member.
MacPhail: I'm listening to every single word the minister says — every
single word. In what way will the employees that are being transferred from
generation, distribution and transmission interact with the operating group
that's staying behind?
Hon. R.
Neufeld: Again, as I said, there are people that are watching — people
that work in the generation line of business, the distribution line of business,
the transmission line of business — who stay with those groups. I called those
operating groups. There may be individuals that perform other services, who may
be working in those facilities but are not directly involved with those lines of
business, that may actually have elected to move.
MacPhail: Let me paint this scenario. The employees that are moving from
generation, transmission…. Well, let me do it individually — the employees
that are moving from the generation facilities. Can the generation facilities
operate on their own without those employees? Does the core asset…? Does the
generation keep going without those services that are moving to Accenture?
Interjection.
Hon. R.
Neufeld: Someone said it is simple, and it is simple, so I'll try it again.
Under
section 10 it says: "…does not include the production, generation,
storage, transmission, sale, delivery or provision of electricity." Again,
I will say no one that is in direct responsibility with generation, distribution
or transmission will have actually elected to move to Accenture Business
Services.
MacPhail: I'll repeat my question. The people that are being transferred,
unless the minister wants to lump all together…. That's fine — generation,
transmission and distribution. If those people go, what happens? Does generation
just carry on? Does transmission just carry on? Does distribution just carry on?
In other words, does the transfer of those employees have no effect at all on
generation, transmission and distribution? Is that what the minister is saying?
Hon. R.
Neufeld: Through the Chair to the member: I wasn't listening to her, and I'm
wondering if she'd ask that question again, please.
[1600]
MacPhail: It's the same question I asked before. Let me just assert this
because we know it to be true. There are employees that are being transferred
from the generation, transmission and distribution stations of B.C. Hydro.
They're being transferred to Accenture. They're being privatized. When those
employees have gone over to Accenture and if their work was not being done, does
the generation, transmission and distribution of hydro carry on in its entirety?
Hon. R.
Neufeld: The people that operate the generation, the people that operate the
distribution and the people that operate transmission are not going anywhere.
They will stay in B.C. Hydro operating those facilities. There may be some
people who work in those facilities that are doing other kinds of things, but
the people who actually operate the generation, transmission and distribution
are not moving.
MacPhail: Let me see how I can do this so the minister will actually answer
the question. The employees that are going to Accenture, who work for
generation, transmission and distribution, are what the minister calls support
services. Therefore, he's saying they're not core assets. Is that correct?
[ Page 5075 ]
Hon. R.
Neufeld: There could be people that work in those lines of business who are
not core to those lines of business, who have had the opportunity to move to
Accenture Business Services.
MacPhail: I think the minister is saying that the people who are being
privatized and working in those three areas are not core. Is that what the
minister's saying? The ones being transferred are not part of the core assets.
Is that right?
Hon. R.
Neufeld: Again, what I've said….
MacPhail: Yes, I know.
Hon. R.
Neufeld: The people that work in generation, distribution and transmission
who are core to those services — that's core services within B.C. Hydro —
are not going anywhere. They're going to continue to run the generation system.
They're going to continue to operate the transmission system. They're going to
continue to operate the distribution system.
But if
there are people that work in any one of these services that I listed earlier
— customer services, Westech, network computing services, financial services,
human resources, so on and so forth…. If they have a job where they're doing
some of those services in a number of different places across the province, they
may have elected to move to Accenture Business Services. As I understand, over
90 percent of them elected to do that.
MacPhail: I'm not sure why the minister keeps saying that 90 percent
elected…. No one's challenging that at all. We're challenging the government
on privatizing B.C. Hydro.
I have an
image. Maybe the minister can tell me I'm wrong. I have an image that all of the
people who now work in generation, transmission and distribution — the support
services — are being privatized. They're moving over to Accenture, or
Accenture will be their employer, because they're support services. I assume
then, because this government has made a commitment not to privatize those core
assets, that those core assets will run the same as they always have without the
services of those employees. Is that right?
[1605]
Hon. R.
Neufeld: Again, the people that operate those services within B.C. Hydro,
those core services, stay operating those services. They will continue to
operate those services under B.C. Hydro. If there is someone that provides an
ancillary service who works in that generating station, they may have elected to
transfer to Accenture Business Services, but the core assets of B.C. Hydro
remain core assets of B.C. Hydro.
MacPhail: We have cores within cores within cores now. Ooh, that's getting
to be a pretty small area that we're protecting from privatization.
Let me ask
this about those employees of generation, transmission and distribution that are
ancillary according to the minister's definition. Will they interact with the
employees that are left behind? If so, how? And I want details, please, Mr.
Chair — through you to the minister. I want specific examples of how those
people will interact with those that are part of the core of the core of the
core that aren't being privatized.
Hon. R.
Neufeld: I'm going to relay to the member once again that the core services
of B.C. Hydro are not sold. The core services — those being generation,
distribution and transmission — still remain as core services within the
company called B.C. Hydro. Those people that run and operate and work and
deliver those services as they relate to those three entities remain with B.C.
Hydro. There could be some services that are provided to generation,
distribution or transmission by some of the people that have moved to Accenture
Business Services.
Mr. Chair,
I think we should actually get back to the bill. I would rather debate the
legislation that we have in front of us than a deal that is outside of this.
MacPhail: We're actually trying to define support services, Mr. Chair. I
know that these questions make the minister uncomfortable, but we're debating
what support services are. The minister has said he's privatizing — or
outsourcing — support services. Yet it turns out that some of those support
services or ancillary services, which is exactly what we're debating in the
legislation….
I'm not
sure why the minister is uncomfortable about this. We're trying to find out
exactly where those support services are. What we've heard is — I can almost
say it from heart — that some of them work at the generation stations. Some of
them work in the transmission, and some of them work at the distribution
facilities, but they're apparently a little core within a core within a core. Oh
no, no, I'm sorry; those are the ones that aren't being privatized. They're
being privatized or outsourced.
[1610]
I'll sit
down, and I won't ask another question if the minister could just give me a yes
or no to this question. When those Accenture-ized support services are removed
from the chain of command inside Hydro, can the core assets, as the minister
defines them, of generation operate? Can transmission operate, and can
distribution operate without those services provided by the people inside those
operations who are being moved to Accenture? Yes or no?
Hon. R.
Neufeld: Again, as I mentioned, some of the people that will move to
Accenture Business Services provide services to those different generation,
distribution and transmission entities. I use an example of computers —
computerization. Someone who fixes computers at a generation station may be
there doing that kind of work, but that's not absolutely core to that business.
The operation of the business — generation,
[ Page 5076 ]
transmission and distribution…. The core people that operate those lines of
business will stay there.
MacPhail: God, I feel badly for the minister having to fall into these
traps. I'm wondering whether the minister has actually seen any of these
systems.
Let's just
talk about the core assets of the system. The core assets of the system deliver
power, so when power stops, that's a real problem. It's a huge problem. It means
the core assets aren't working. In hydro that's called a power outage. One of
the systems that's being privatized….
Interjections.
MacPhail: Well, it's true. I know. Some of the backbenchers are surprised at
the technical level of this discussion. I can well understand it, because the
minister himself doesn't get the technical nature of B.C. Hydro. I fully
understand the backbenchers being completely underwhelmed by the minister's
answers.
The
minister says: "Yeah, a computer system is…. Those who operate computer
systems are going over to Accenture, but that's got nothing to do with the core
assets." Well, the core assets are to deliver power. When there's a power
outage…. Maybe the minister can tell me what happens when there's a power
outage.
Hon. R.
Neufeld: I think this is getting a little ridiculous. I think the member
knows what happens when the power goes out, because her administration was in
the dark for ten years from 1991 to 2001. It's just unbelievable, the kind of
questioning that's coming from the member. A power outage is a power outage.
MacPhail: I don't know why the minister thinks these questions are
ridiculous. It's probably because he's made a commitment to resign if core
assets are privatized. We're just trying to figure out what part of the core
assets are being privatized.
In fact,
the core assets deliver power. When there's a power outage, the employees at
Westech go in and fix it. That's exactly what happens. They keep the power
going. It's a computer system that regulates this.
[1615]
Now, the
minister says: "It's people operating computers." They use computers
to operate the core system. How else does it happen? Part of the privatization
is these very employees who operate the computer.
Does this
Liberal government think it's people standing and pushing water over a dam? Is
that how they think the core assets work? Do they think it's little munchkins
that climb up transmission lines and push the power along? It's computer
operators who deliver the power through computer systems, and these are the very
people who are being privatized.
When I
asked the minister whether the system could operate without these employees who
are being privatized, he didn't answer the question. There's a very good reason
he didn't answer the question: the system goes down without these employees.
That's exactly what happens. It makes a mockery of this government's claim that
they're not privatizing core assets. It is absolutely ridiculous.
Interjections.
MacPhail: I can understand the Liberal back bench feeling extremely
uncomfortable with these questions, because it should have been them that asked
these questions in their secret caucus meetings, and they didn't do it. They
didn't do it at all. If they had asked it, they would have had to get the
minister to stop making the claim that they're not privatizing core assets.
That's exactly what it will be doing.
Well, this
probably should be easier. We now know that the core assets cannot operate
without the employees who are going to Accenture. We now know that. Let me ask
this question: even with those privatized employees keeping the system going,
how does B.C. Hydro get the information to actually charge customers for that
service?
Hon. R.
Neufeld: Obviously, the services that will be outsourced from Accenture
Business Services will be integral to the operation of B.C. Hydro. The core
assets are not changing at all, but B.C. Hydro will require services from those
divisions that actually will move to Accenture Business Services.
In response
to the last question: by meter.
MacPhail: How does the business community get the information about what
hydro they're using and how much to pay for it? We now know that the actual
delivery of power cannot be done without the services that are being privatized.
How does the government, through B.C. Hydro, get its money — get paid — for
the delivery of that publicly owned resource, B.C. water, without the services
of the people being privatized?
Hon. R.
Neufeld: No one is being privatized. The people will receive a bill from
British Columbia Hydro, as they have in the past. It will be exactly the same
kind of bill on that statement, and they will pay their bills exactly the way
they have in the past.
MacPhail: Well, actually, that's not true. That isn't true at all. Or is the
minister now saying that Accenture won't be providing the business and financial
support for distribution systems, generation and transmission?
[1620]
Hon. R.
Neufeld: The bills will still be generated by someone reading a meter. That
will go on the bill. The rate will be there. The end bill will be paid. It's
still from B.C. Hydro. To provide that, service will come from Accenture
Business Services, but the bills come from B.C. Hydro and the money goes to B.C.
Hydro.
MacPhail: I am so sorry. I am trying to figure out some words to say that
the minister either doesn't
[ Page 5077 ]
know his file or is not being forthcoming in a way that is actually dealing
with the real facts. Those services about determining how much hydro is used,
the financial delivery of the services to business, the checking of the accuracy
of those billings and the actual collection of the money are done by Accenture.
So the minister is somehow saying that it's B.C. Hydro doing these services. How
far have we come in this debate that he doesn't know how wrong he is?
Interjections.
MacPhail: Yes, he did. He said B.C. Hydro will be doing those services. That
is not accurate.
Interjections.
The
Chair: Order, please. Order. Let's have the question.
MacPhail: Let's give the minister a chance to correct the record. The
financial support, the delivery of the information to the businesses and the
customers about how much they have to pay, the collection of that money — who
does those services?
Hon. R.
Neufeld: B.C. Hydro will outsource those services to Accenture. The bill
will still be under B.C. Hydro's name. Accenture will provide those services to
B.C. Hydro.
MacPhail: Would B.C. Hydro get a nickel without Accenture?
Hon. R.
Neufeld: If there were no Accenture, B.C. Hydro would get a nickel because
they would be sending the bill out and getting the money.
MacPhail: I fully understand the stunned silence when I asked that question.
The minister knows full well that with Accenture there and the contract he has
signed with Accenture and the fact that Accenture is going to be a private
company…. Without all of those services, B.C. Hydro will not get a plug
nickel, not a plug nickel. The minister stands up and says that without
Accenture, B.C. Hydro will collect the money. Exactly. Exactly. The minister is
privatizing those services.
The core
assets can't operate without the privatized employees. No money can be collected
without those privatized employees. What exactly, in terms of the functioning of
B.C. Hydro in delivering power to businesses and consumers, will be left? What
actually will be able to take place without those employees?
[1625]
Hon. R.
Neufeld: I'll correct one thing. I don't, or the government doesn't, sign
any contract with Accenture Business Services. Actually, B.C. Hydro signs that
contract with Accenture Business Services. B.C. Hydro will receive services from
Accenture that will do numerous things for B.C. Hydro. If you want to say:
"If Accenture wasn't there…." If Accenture wasn't there — exactly
— B.C. Hydro would be sending the bills out themselves and collecting the
money themselves.
What
they're doing is outsourcing that to Accenture Business Services because in
their view, at the end of the day, they can get those services cheaper. Let's
remember there are about 6,000 employees with B.C. Hydro and about 1,600 that
have elected to transfer to Accenture Business Services. So there are a lot of
people still working for B.C. Hydro. The member tries to lead the House into
believing that everyone in B.C. Hydro will be moved over to Accenture Business
Services, and that is totally incorrect.
MacPhail: I don't know where the minister got that. I'm just talking about
the details of those moving to Accenture. I haven't mentioned the other
employees at all. I have no idea how big the management operation of B.C. Hydro
is. I'm just talking about the employees who are moving with Accenture. I'm just
asking about their duties. What we know is that the core assets can't operate
without the employees moving. We know there won't be a plug nickel collected
without those people.
Let me ask
this. This is kind of a detailed question, but it's just got to do with dam
control. I can fully understand if the minister thinks this is outrageous. The
control stations at both Burnaby Mountain and Vernon have employees that are
going to move with Accenture. They're going to be transferred — outsourced in
the minister's view, privatized in my view. The people who are moving control
the computer systems, and these computer systems control the flow of power. They
control the dam and the flow of power over the dam. Could the flow of water and
the generation of power occur without those employees that are now being
transferred?
Interjection.
The
Chair: Member, you should make your comments from your chair and not from
someone else's chair.
Hon. R.
Neufeld: The people that work in Vernon and Burnaby and that operate those
facilities stay within B.C. Hydro. The people who service that facility are the
ones that will actually be working for Accenture. The member is, in a way,
correct. Without those people that are going to be working for Accenture
Business Services…. They are important, integral to the whole system. We will
need them. That's why B.C. Hydro will contract back those services for those
people through Accenture Business Services. They have made the case that they
can do that cheaper and provide as good a level of service as they have in the
past — in fact, even better: save $250 million over a ten-year period. That's
$25 million a year. I think it's incumbent on the board of B.C. Hydro to look
carefully at all of
[ Page 5078 ]
those things to make sure they deliver the least-cost electricity they can to
the people in the province.
I, for the
life of me, can't figure out what's so bad about that. Actually, it amazes me
that the Leader of the Opposition is saying B.C. Hydro shouldn't save those kind
of dollars. In fact, it reminds me of what took place over the last ten years
under the leadership of the last administration. They didn't look at the savings
they could have — still provide the same services, still provide the same
level of services and actually try to provide better services, if that's
possible — and still provide…. The member knows full well that B.C. Hydro
has a responsibility by legislation to provide electricity to the province at
the cheapest rate possible, and that's exactly what we're trying to do and
what's taking place with this bill.
[1630]
MacPhail: The government has no evidence of the savings of the $250 million
over ten years — absolutely none, except their word. The contract itself now
cannot be examined by the B.C. Utilities Commission to justify whether those
savings are real or not. The government is just blowing smoke when they say
they're going to save $250 million over ten years. What is real are the
immediate, charged-right-now $60 million in costs to the ratepayer of
privatizing these services. That's a real cost. We know for sure that is
happening, and the savings are at best ephemeral. So far with this privatization
exercise, there aren't any savings. We're $60 million in the hole.
We have a
government that said they weren't going to privatize operations. We just had a
minister admitting that without those employees being privatized at the Vernon
control station and the Burnaby Mountain control station, they wouldn't operate.
Then he says B.C. Hydro is going to contract back those services. No, they're
not. I can't believe that the minister is saying that. They're turning those
services over to Accenture, who will be a private entity. Has he read the
memorandum of understanding? Has he read this? "B.C. Hydro and B.C.
subsidiary of Accenture will initially be involved in the new joint venture.
After a transition period, B.C. Hydro will relinquish its minority position in
the joint business. The new business will be privately owned and operate in the
private sector. It will be a wholly owned subsidiary of Accenture."
B.C. Hydro
isn't contracting back. Accenture owns the services provided by those employees,
and the minister just admitted that the Burnaby Mountain and the Vernon control
stations cannot operate without those employees. The minister stands up and says
they can't operate, and then he describes them sort of as a business. They
provide business services. Those employees at the Vernon control station and the
Burnaby Mountain station don't provide business services. They control the
computer systems that control the dams and the flow of water over those dams.
News flash for the Liberal backbenchers: that's the core service of B.C. Hydro
— a dam; water over it; electricity generated. That's the core service.
Hon. R.
Neufeld: Actually, the member's wrong in the way she interpreted what I
said. I did say that those people who work at Vernon and Burnaby Mountain will
still be B.C. Hydro employees that operate those systems. Some of the services
that are ancillary to that will come from Accenture Business Services. That's
exactly what's taking place.
The member
made reference to $60 million, which was in the service plan. Maybe I should
just read into the record what that $60 million comprises. There is $48 million
total in '02-03 — $44 million of that is related to Accenture, $35 million of
that $44 million is for post-retirement benefits for the employees, $5 million
of that is for severance for union employees that elect to sever, and $4 million
is for the administrative folks who are transferring. The other $4 million, from
$44 million to $48 million, is the Transco implementation that's going to take
place. The remaining $12 million will take place in relationship to Transco in
'03-04.
It's $60
million, but there are about $38 million or $35 million of those costs that have
to do with post-retirement benefits that are actually not cash, but they are a
responsibility of B.C. Hydro now. They have to do with B.C. Hydro's operations
anyhow. That maybe gives the member a bit of an idea where the $60 million comes
from.
Again, Mr.
Chair, if we could get back to the legislation, I would appreciate it very much.
I think we have strayed far enough away from it that we should get back to the
legislation that's before us.
The
Chair: Members, we're going to take a ten-minute recess before we proceed.
The
committee recessed from 4:35 p.m. to 4:48 p.m.
[H.
Long in the chair.]
section
2 (continued).
MacPhail: Mr. Chair, nice to see you. It's the first time you've been in the
chair in this session, so it's nice to see you.
We're
discussing the
section that talks about support services being allowed to be
designated in a way that I call privatization. The minister calls it
outsourcing. We're trying to distinguish how these support services, as defined
in the legislation…. I'm not quite sure what the minister thought we were
doing that was somehow off track from the legislation prior to that. We're
talking about exactly the legislation designating certain services, support
services, and being allowed to be outsourced and not subject to the scrutiny of
the B.C. Utilities Commission in the way it was before. Otherwise, there's no
reason for this legislation — absolutely no reason. We're trying to figure out
how support services differ from core services or core assets.
Let me ask
a couple more questions. I'm trying to figure out which services are just core
and can operate on their own without ancillary services or support ser-
[ Page 5079 ]
vices, because then that would be a real core service or a core asset. So far
we've been having a great deal of difficulty figuring out how anything could
operate without these services that are going to be privatized.
[1650]
Let me ask
this. Westech, which is now part of B.C. Hydro, is being privatized. When B.C.
Hydro was preparing for problems that arose or could have arisen out of the
changes resulting from Y2K…. Remember back to those days when the clock ticked
over to 2000? There was a huge, huge issue all across the world. When B.C. Hydro
was preparing for problems and had their game plan put in place and spent
millions of dollars on the preparation and the contingency plans for Y2K, they
designated Westech an essential service. I think in today's language, that would
be a core function. In other words, Hydro said: "We can't do this without
Westech." Now Westech is being Accenture-ized. I think we could agree on
that word — right? My definition of Accenture-ization is privatization, and
the minister's is outsourcing. What's so different today about these essential
services Westech provided in the year 2000 and the assessment B.C. Hydro has
done of them now?
Hon. R.
Neufeld: Obviously, at the time of the Y2K issue I believe everyone,
regardless of what company it was or what government it was, was very careful
about how they were dealing with their technology, because no one knew exactly
what would happen. The member may know better because she was there at the time,
but I would assume they classified it as an essential service to make sure there
would be no labour disruption or something to that effect — I'm not sure —
because of what was taking place at that particular time. There's no doubt about
it that IT services are important. In fact, in this deal B.C. Hydro will receive
those services from Accenture Business Services in the future.
MacPhail: Sorry, maybe I used the wrong word — "essential." It
had nothing to do with labour relations. Critical services are services that
could not be done without, in order to assure — guarantee — the continued
operation of B.C. Hydro. That's what B.C. Hydro designated Westech in the year
2000. The reason for that, again, is back to how B.C. Hydro operates, how B.C.
Hydro generates, transmits and distributes their one and only product: water for
electricity. That's through computerization.
[1655]
It's the
year 2003. We're into the twenty-first century. Computerization is where it's at
in terms of the efficiency of B.C. Hydro. B.C. Hydro does not operate at any
level, core or ancillary, without its computers. That's why Westech was
designated a core, critical, essential service. Again, it just puts the lie to
this artificial designation between support services and core assets. Without
the services that are being transferred to Accenture, the core assets do not
exist. It's a bunch of water, it's a bunch of concrete, and it's a bunch of
steel towers. That's it. Generation does not occur without those Accenture
employees. Transmission does not occur, and distribution does not occur. The
value of the core assets without those Accenture employees is zero, nothing —
absolutely nothing — and somehow this government says it's not privatizing
B.C. Hydro.
understand that, because this government places no value on public service —
absolutely none. They think, just the same way that they do in health care, that
you can contract out services all over the place, and it's got nothing to do
with the actual core service that's being delivered. The reality of it is that
if these Accenture employees stopped working, Hydro would shut down beginning to
end. You wouldn't have to put up a picket line to do that. Just withdrawing the
services that Accenture employees offer would shut down Hydro completely.
Well, let
me ask this question about Westech. Westech is the IT services of B.C. Hydro.
It's a fully — I think…. I'm not even sure if it's a subsidiary. It's
probably a subsidiary, but it's a wholly owned subsidiary of B.C. Hydro. The
employees of Westech who administer the core systems at Westech will be
transferred to Accenture. What level of decision-making goes with them in terms
of operating the computers that keep Hydro going?
Hon. R.
Neufeld: Policy and operations remain with B.C. Hydro.
I should
remind the member that the contract that B.C. Hydro and Accenture will enter
into at some time in the future is actually going to save B.C. Hydro some $250
million — $250 million — over ten years. That's $25 million a year on
average. I would say it is incumbent on the board of directors of B.C. Hydro to
look at every opportunity they can to save money, to spend money smarter — to
look to providing services at the same level as they are now or better and save
money at the same time — because obviously that money relates to a cost of
service that the ratepayers will have to pay at the end of the day.
I have
trouble. I can understand where the member's going and where she has been trying
to go all afternoon, but it all comes back to the fact that those same services
can be provided at maybe a better level — or at least the level they are now
— with a saving of $250 million for B.C. Hydro over ten years. I assume the
member is advocating that B.C. Hydro should be encouraged to lose $250 million
over the next ten years. I elect the first option. We should look at saving $250
million in a serious fashion.
[1700]
MacPhail: Wow, are we getting desperate in this chamber. The minister tries
to say that privatization…. I think his argument now is that privatization is
good because it saves money. No evidence. We know it's going to cost money, but
there's no evidence that it's actually going to save money. Is the minister now
admitting that he actually is privatizing? I think he is. He has been unable to
delink the privatization of the Accenture services from running the core assets.
Every single question we have raised that says the Accenture
[ Page 5080 ]
employees' services run the core assets, he has not been able to delink or
dissuade or challenge — not once. So we know.
Now the
minister is moving to the argument: "Well, yes, we're privatizing, but it
will save us $250 million." Absolutely no evidence of that. Absolutely none
except his word. We don't even know the terms of the contract. He's eventually
going to make it public.
We're now
on a whole different gamut here, aren't we? The truth is coming out — an
admission by omission that this is privatization of the core assets, an
admission that the core assets cannot operate without these services. It's all
in the name of some ephemeral amount of money that we have no idea is there or
not. We have no idea whatsoever. Talk about cooking the books. Talk about
somehow suggesting that this is good news because there's going to be money
saved, when there's no evidence of that whatsoever.
We know
that the core assets can't operate without Accenture services. We know that not
a plug nickel could flow to the corporation or the government without Accenture
services.
Let's
actually talk about the customer. Let's actually look at the customers'
services. What's the relationship between the customer and B.C. Hydro if
Accenture services aren't part of B.C. Hydro? Where does a customer go to B.C.
Hydro if they've got a complaint, let's say?
Hon. R.
Neufeld: I would encourage the member to get back on Bill 10, which we've
been debating all afternoon.
MacPhail: Let me ask my question again. The government is somehow suggesting
that support services have nothing to do with the operation of B.C. Hydro, which
is not being privatized. I would think that a customer and her relationship with
B.C. Hydro is pretty important. Without that customer, B.C. Hydro doesn't exist.
In fact, there are other options that a customer can choose. In terms of her
relationship via service, via complaint, via changing level of service, what
does the customer do directly with B.C. Hydro in the absence of the services
that have gone to Accenture? And if the minister doesn't understand how that's
part of the legislation, he should actually live up to his commitment to step
down.
[1705]
Penner: I've got a question for the minister in relation to some comments I
heard earlier about the potential savings under the Accenture agreement. I've
heard some members here say that savings are ephemeral, as if $250 million is
somehow not significant. I'm not surprised to hear that comment from the Leader
of the Opposition, a party that doubled the provincial debt and spent $450
million on fast ferries and other boondoggles.
I'm
interested in saving the ratepayers of B.C. Hydro money, but I'm also curious
about how we can get a further examination of the purported benefits of the
Accenture deal. I note that under sub (12) of
section 2, it's stated:
"Nothing in subsection 11(
e) precludes the commission" — and that's
the B.C. Utilities Commission — "from considering the costs incurred, or
to be incurred, in relation to an agreement designated under subsection
(9)…." That's the type of agreement we're dealing with here in terms of
the Accenture contract that's being talked about.
Can the
minister tell us how the BCUC might examine the cost impacts or revenue impacts
of the Accenture deal when B.C. Hydro goes before the Utilities Commission — I
think it's later this year — seeking an adjustment to the current tariff for
residential and industrial rates for electricity?
Hon. R.
Neufeld: In regard to how the BCUC will review the costs associated with the
Accenture deal, B.C. Hydro is going to apply for a rate review, I understand,
sometime this fall. When they go before the B.C. Utilities Commission, it will
be the first time in ten years that they've been before the B.C. Utilities
Commission to review costs associated with B.C. Hydro's services provided to
British Columbians. They will be able to review everything — every contract,
every dollar that B.C. Hydro spends — to make sure B.C. Hydro is actually
getting the best deal it possibly can for the ratepayers.
That also
means they will be able to request, I would assume, the contract between B.C.
Hydro and Accenture. They can review whether that contract, as it provides
services to B.C. Hydro, is actually doing what it says it's going to do and that
it is saving money for British Columbia Hydro over the long term — over the
ten-year period, $250 million.
What we're
doing is something that the last administration decided not to do for ten years.
That was to not allow B.C. Utilities Commission to review anything to do with
B.C. Hydro in relationship to costs. This will be the first time in ten years
that the B.C. Utilities Commission, a panel of experts, will actually review the
costs that are associated with generating electricity in British Columbia, which
will include all aspects and all contracts that B.C. Hydro has with all its
service providers.
Penner: Again, then, just to follow up with the minister. If it were to be
determined by B.C. Hydro or the B.C. Utilities Commission that the Accenture
agreement was not resulting in the benefits that are expected to B.C. Hydro but,
in fact, was detrimental to B.C. Hydro, what are the opportunities in the
agreement for ending the agreement? I heard the member for Maple Ridge–Mission
refer to the opportunity to get out of the contract and is looking for an exit
ramp. What exit ramps might exist in the Accenture agreement so that B.C. Hydro
can terminate the Accenture deal in the event that the Utilities Commission or
B.C. Hydro themselves find that the agreement is not working out as planned?
Hon. R.
Neufeld: In fact, those issues can be reviewed. There are and will be
benchmarks that have to
[ Page 5081 ]
be met in the contract to provide the same level of service or better
service. Actually, the B.C. Utilities Commission has the ability to say to
Hydro: "You can't pass those costs on to ratepayers. You have to go figure
out how you're going to actually provide that service as cheaply as you possibly
can." There will be other benchmarks and other utilities that they will
look at, I would assume, at the same time to make sure they are providing those
services at the least cost possible to the ratepayers. The B.C. Utilities
Commission has the ability to say: "No, you can't pass those on to the
ratepayers. Go figure out how you're going to do it differently."
[1710]
Penner: It would be my expectation, as with most commercial agreements or
other contracts, that if one party was not living up to their end of the
bargain, the other party to that agreement would be able to terminate the
agreement and perhaps even recover costs for breach of that agreement. Is that
the minister's understanding as well — that in the event Accenture does not
deliver the benefits they have promised under this contract, B.C. Hydro would be
able to terminate that contract and/or recover damages as a result of any breach
of that contract?
Hon. R.