Superior Court of California, County of Alameda

499c60eed89ce6c58470e111486c52de091911f2

California Superior Local Rules

Privacy Policy Superior Court of California, County of Alameda Effective Date: 8/1/2025 Last Updated: 8/1/2025 The Superior Court of California, County of Alameda (“the Court”) is committed to respecting the privacy of individuals who engage with our website, mobile app, and electronic notification systems. This policy outlines how your information is collected, used, and protected when using our digital services, including SMS alerts.

Information We Collect We collect only the data necessary to support Court operations and enhance public accessibility: • Personal Information: Name, case number, contact details (phone, email), appointment data • Mobile Device Data: Device type, mobile number, OS version, app usage • SMS Preferences: Notification types selected and opt-in status • Technical Info: IP address, browser details, access time, device identifiers How Information Is Used Your data may be used for the following official Court purposes: • Confirm and notify about scheduled court appearances and service requests • Send SMS appointment reminders, traffic citation updates, or other official alerts • Improve digital court services (e-filing, payment portals, mobile access) • Ensure compliance with applicable state mandates and record-keeping guidelines Mobile & SMS Notifications • SMS alerts are optional and provided via the Court’s official mobile app or web- based opt-in form • Notifications may include updates on hearings, filings, referrals, or other case- related events • Reply STOP at any time to opt out, or use app settings to manage preferences • Standard carrier rates may apply based on your mobile plan Data Protection The Court uses reasonable administrative, technical, and physical safeguards to protect your data.

However, no digital system is impervious to all risks, and users are encouraged to exercise caution when sharing personal information electronically. Disclosure of Information We do not sell or rent personal data.

Information may be disclosed under the following circumstances: • As required by law, subpoena, or Court order • To authorized service providers (e.g., Twilio for message delivery) for court-related functions • For audit or compliance with Judicial Council technology policies Your Rights & Choices • Opt out of SMS at any time by replying STOP or adjusting app settings • Request corrections to inaccurate information by contacting the Court • Limit data sharing by refraining from optional services that collect personal info Compliance This policy is aligned with applicable statutes and guidelines including: • California Consumer Privacy Act (CCPA) • California Judicial Branch privacy policies • Federal communications and messaging regulations (FCC, CTIA) Contact Us If you have any questions regarding this Privacy Policy or your interaction with the Court's digital systems: Email: familyCourtServices@alameda.courts.ca.gov Phone: (510) 891-6000 Address: René C.

Davidson Courthouse, 1225 Fallon Street, Oakland, CA 94612

Document details

Collection	California Superior Local Rules
Citation	499c60eed89ce6c58470e111486c52de091911f2
Type	court_rule
Language	en
Format	pdf
Source	CA_LOCAL
Identifier	499c60eed89ce6c58470e111486c52de091911f2

Source file is stored in the law ingest library (pdf).