(

a) At the time an individual applies for aid under this chapter, or at the time a recipient’s eligibility for aid is determined, the county shall do all of the following:

(1) Provide the individual, in writing and orally as necessary, with at least the following program information: (

A) A general description of the education, employment, and training opportunities and the supportive services available, including transitional benefits. (

B) A description of the exemptions from required participation provided under this

article and the consequences of a refusal to participate in program components, if not exempt. (

C) A description of the responsibility of the participant to cooperate in establishing paternity and enforcing child support obligations, and to assist individuals in establishing paternity and obtaining child support as a condition of eligibility.

(2) Determine whether the individual is required to participate in the program provided under this article. (

b) At the time an individual is required to participate pursuant to this article, he or she shall receive a written preliminary determination that he or she is a member of a targeted group, for purposes of any applicable and operative federal Targeted Jobs Tax Credit and California Jobs Tax Credit. (

c) Persons not required to participate may volunteer to participate. (

d) An applicant for, or a recipient of, aid who is dissatisfied with the provisions of the welfare-to-work plan may seek redress through the independent assessment process, as described in subdivision (

c) of

Section 11325.4 or the state hearing or county grievance process, as described in

Section 11327.8.