2011 QCCQ 7937, 2011 QCCQ 7937
Opinion
Dong c. Marché Thai Foo 2011 QCCQ 7937 JL2829 COUR DU QUÉBEC « Division des petites créances » CANADA PROVINCE DE QUÉBEC DISTRICT DE LONGUEUIL LOCALITÉ DE LONGUEUIL « Chambre civile » N° : 505-32-027862-110 DATE : 17 juin 2011 ______________________________________________________________________ SOUS LA PRÉSIDENCE DE L’HONORABLE MICHELINE LALIBERTÉ, J.C.Q. ______________________________________________________________________ HENGHAO DONG
Partie demanderesse c. MARCHÉ THAI FOO
Partie défenderesse ______________________________________________________________________ JUGEMENT ______________________________________________________________________ [ 1 ] VU l'absence de la
partie défenderesse Marché Thai Foo, laquelle n'a pas contesté la demande qui lui fut dûment signifiée le 19 janvier 2011;
[ 2 ] VU la preuve testimoniale et documentaire (P-1 à P-4) offerte par le demandeur Henghao Dong; [ 3 ] CONSIDÉRANT que le demandeur Henghao Dong réclame la somme de 700,28 $ pour les motifs ainsi énoncés à sa demande datée du 13 janvier 2011 : "I purchased two packages of Fried Tofu Ball and some other items from Marche Thai Foo on 11:30 AM, Dec. 12, 2010, when I was preparing my super and open one, I found that the products were moldy, I put it aside, and checked the other one, I found it was also moldy.
I went to Marche Thai Foo at around 4:00PM same day, I did discussed with the supervisor and manager who's called Mr. Cai, I didn't know his name. However, they told me what they could do was only did exchange or just refund me for the Tofu Ball. In addition, they said that the producer had the response no them (they did not even know the seller should be responsible for the products they are selling or they did not even know what they were selling).
According normal communication did not work, I did had to remind them at least I did nothing wrong in buying things from them, but I spent double time in discussing and I came twice in the snow storm, and all of my friends was staying around the table and being waiting for me. The final thinking from Mr. Cai was they would give me $15 for paying the taxi, and from this $15 was also including the refund for the Fried Tofu Ball. Even this wasn't fair, since my friends were waiting for me, and I thought at least they were showing their apologies, I accepted it.
But during the time the supervisor lady keep trying to call the producer of Fried Tofu Ball, then, at this moment, she told Mr. Cai stoped and asked me to stay for another "around 15 minutes" waiting for somebody from the manufactory of Fried Tofu Ball. And they told me the other Fried Tofu Ball in the same batch "are all ok",. Mr. Cai also wanted to take back my receipt, he told me "you will come again with the same receipt to bother me". This sounds like I was vexatious!
And even I should be responsible for the things in my hand, because all the other Fried Tofu Ball" all all ok", I was totally nut, my mood was completely destroyed, so I gave up continuing trying to communicate with them and I called 911. In case I need a police officer to prove what was in my hand, and I am not a rogue. In addition, I did believe the persons from the store wanted to destroy my evidence in this snowing Sunday afternoon.
Fortunately, the officer who answered my call was nice, he explained clearly to me that in this kind of case, what I should do was to keep my proof including receipt and the purchases or the photo of purchases, then call customer protection, doesn't matter on Monday or Tuesday, But if anybody was trying to hurt me they would be there right away. And he said good luck to me. I said thank you to the officer, went back home, prepared the photos and wrote a formal notice letter. Dec 14, I sent my formal notice to them.
On Dec.21, I got the reply letter from a lawyer, he said he present their client, Marche Thai Foo, He stressed: 1. Marche Thai Foo still think they did not have response on selling this kind of purchase 2. Marche Thai Foo told me their final decision in very arrogant tone, that was pay me $15 How kind the are! I could not stand the insulting. 1. As common sense, as a seller, they should be responsible for the products they are selling whether or not it is consignee. 2. I didn't care if the other fried tofu balls "are all Ok" or not.
They should be ok, including the thing in my hand, but unfortunately, they didn't. Don't they think if one tooth pain, the others should pain together because they are in the same batch and from the same producer? In addition, I got trouble because I bought things from them, that weren't my false. But i'd never ever found any apologize from them. They were still dealing my by paying me money, the $15. How cheap they are!
According all those, I want go protect my right by suing them, so they could know their responsible." [ 4 ] CONSIDÉRANT que le demandeur Henghao Dong a prouvé avoir acheté deux paquets de "Fried Tofu Ball" chez la
partie défenderesse Marché Thai Foo, le ou vers le 12 décembre 2010, moyennant la somme de 3,38 $, et avoir constaté qu'il y avait des traces de pourriture e/ou moisissure dans les deux sacs; [ 5 ] CONSIDÉRANT que le demandeur a prouvé être retourné chez le commerçant afin de s'enquérir de la situation et d'obtenir le remboursement du coût d'achat et compensation pour ses inconvénients; [ 6 ] CONSIDÉRANT que le Tribunal a écouté attentivement le témoignage offert par le demandeur et a pris connaissance de la preuve documentaire, et est d'avis que la réclamation de 700,48 $ est manifestement exagérée et ne correspond en rien aux dommages réellement subis par le demandeur; [ 7 ] CONSIDÉRANT qu'en l'espèce, le Tribunal est d'avis qu'une somme de 50 $ compensera parfaitement les dommages subis par le demandeur, soit le remboursement du coût d'achat de 3,38 $ auquel il faut ajouter des frais de déplacement pour le retour du produit au magasin; POUR CES MOTIFS, LE TRIBUNAL : [ 8 ] ACCUEILLE partiellement la demande, [ 9 ] CONDAMNE la
partie défenderesse Marché Thai Foo à payer au demandeur Henghao Dong la somme de 50 $ avec intérêts au taux légal et l'indemnité additionnelle prévue à l'
article 1619 du Code Civil du Québec à compter du 14 décembre 2010, chaque
partie supportant ses frais.
__________________________________ MICHELINE LALIBERTÉ, J.C.Q.
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