NORMA SHERWOOD Appellant v. ATTORNEY GENERAL OF CANADA, 2019 FCA 166

Date: 20190530 Docket: A-389-17 Citation: 2019 FCA 166 CORAM: GAUTHIER J.A. WEBB J.A. RIVOALEN J.A. BETWEEN: NORMA SHERWOOD Appellant and ATTORNEY GENERAL OF CANADA Respondent Heard at Toronto, Ontario, on May 22, 2019. Judgment delivered at Ottawa, Ontario, on May 30, 2019. REASONS FOR JUDGMENT BY: RIVOALEN J.A. CONCURRED IN BY: GAUTHIER J.A. WEBB J.A. Date: 20190530 Docket: A-389-17 Citation: 2019 FCA 166 CORAM: GAUTHIER J.A. WEBB J.A. RIVOALEN J.A.

BETWEEN: NORMA SHERWOOD Appellant and ATTORNEY GENERAL OF CANADA Respondent REASONS FOR JUDGMENT RIVOALEN J.A. [ 1 ] Norma Sherwood appeals from the Federal Court’s decision rendered by Justice Gleeson ( 2017 FC 998 ) dismissing her application for judicial review of the decision of the Social Security Tribunal (Appeal Division) (AD-SST) rendered on March 27, 2015.

This appeal focuses on the decision of the AD-SST refusing her leave to appeal the decision of the Social Security Tribunal (General Division) (GD- SST). [ 2 ] The essential background facts of this case were succinctly summarized by the Judge in paragraphs 4 to 11 of his Judgment and Reasons. I will repeat some of the more material facts to provide context to this decision. [ 3 ] In September 2003, Ms. Sherwood was laid-off and given a severance package after 18 years of employment with Symcor. In

November 2003, she was diagnosed with a bone tumor in her left hand, requiring her to undergo multiple surgeries. In July 2004, she wasapproved a 15-week period of sick benefits antedated to February 16, 2004. Ms. Sherwood says that thereafter she attended at a ServiceCanada centre on two occasions to inquire about benefits and was given the wrong information by its employees. In the following years,Ms. Sherwood retrained and obtained different employment.

In 2011, she applied for regular employment insurance benefits arising fromher most recent employment but had insufficient hours to qualify. [4] In 2014, over ten years after her employment with Symcor was terminated, Ms. Sherwood applied under subsection 10(4) of theEmployment Insurance Act, SC, 1985, c. 23 (the EI Act) for regular employment insurance benefits antedated to 2004. The GD-SSTdenied her claim because good cause for the delay in making the claim had not been shown.

Her request for leave to appeal that decisionwas denied by the AD-SST because it found that she had not provided reasons which fell within the grounds of appeal and it was notsatisfied that the appeal had a reasonable chance of success. [5] This Court certainly has sympathy for Ms. Sherwood, as she undoubtedly experienced challenging and difficult times after she waslaid-off in 2003. However, on the record that was before the AD-SST and considering the narrow issue before us, I am unable to find inher favour.

For the following reasons, I would dismiss the appeal, without costs. [6] In an appeal of a judgment concerning a judicial review application, the role of this Court is to determine whether the Judgeidentified the appropriate standard of review and applied it correctly (Agraira v. Canada (Public Safety and Emergency Preparedness),2013 SCC 36, [2013] 2 S.C.R. 559, at paras. 45-47). [7] The Judge correctly identified and applied the standard of review of reasonableness. He thoroughly and thoughtfully reviewed theevidence and arguments advanced by Ms. Sherwood.

He was unable to identify any error on the part of the AD-SST warranting judicialintervention. I find that the Judge made no error in his review and analysis of the AD-SST decision. [8] In order to understand what was required of Ms. Sherwood before the AD-SST, it is important to underscore the appeal mechanismof decisions of the GD-SST.

In accordance with subsection 56(1) of the Department of Employment and Social Development Act, S.C.2005, c. 34 (the DESDA), "“[a]n appeal to the Appeal Division may only be brought if leave to appeal is granted.”" As mentionedpreviously, the decision of the AD-SST under review relates to Ms. Sherwood’s request for leave to appeal, not to the merits of herclaim. Pursuant to subsection 58(2) of the DESDA, the role of the AD-SST at the leave stage is to decide whether the appeal has areasonable chance of success.

Subsection 58(1) of the DESDA states that the only grounds of appeal are the following: "58(1) The only grounds of appeal are that " "58(1) Les seuls moyens d’appel sont les suivants : ""(

a) the General Division failed to observe a principleof natural justice or otherwise acted beyond or refusedto exercise its jurisdiction; " "a"") la division générale n’a pas observé un principede justice naturelle ou a autrement excédé ou refuséd’exercer sa compétence; ""(

b) the General Division erred in law in making itsdecision, whether or not the error appears on the face ofthe record; or " "b"") elle a rendu une décision entachée d’une erreur dedroit, que l’erreur ressorte ou non à la lecture dudossier; ""(

c) the General Division based its decision on anerroneous finding of fact that it made in a perverse orcapricious manner or without regard for the materialbefore it. " "c"") elle a fondé sa décision sur une conclusion de faiterronée, tirée de façon abusive ou arbitraire ou sanstenir compte des éléments portés à sa connaissance. " [9] The requirements to make a claim for benefits after the time prescribed for making the claim are set out in subsection 10(5) of the EIAct, and have been considered extensively in the jurisprudence of this Court. In Kangar v.

Canada (Attorney General), 2013 FCA 157,446 N.R. 337, this Court noted: [1] Under the Employment Insurance Act, S.C. 1996, c. 23, a claim for benefits may be made after the time prescribed formaking the claim if a claimant meets the requirements set out in subsection 10(5) of the Act. To do so, a claimant must showthat there was good cause for the delay in making the claim, and that the good cause existed throughout the entire period ofdelay.

The jurisprudence of this Court is settled that to establish good cause for delay a claimant must demonstrate that shedid what a reasonable person in her situation would have done to satisfy herself as to her rights and obligations under theAct. See, for example, Canada (Attorney General) v.

Albrecht, (FCA), [1985] 1 F.C. 710. [2] Put another way, a reasonable person is expected to take reasonably prompt steps to determine her entitlement tobenefits, and ignorance of the law and good faith have been held not to amount to good cause (Canada (Attorney General) v.Carry, 2005 FCA 367 , 344 N.R. 142). [My emphasis.] [10] Before the GD-SST, Ms. Sherwood did not show that there was good cause for the delay in making the claim, and that the goodcause existed throughout the entire ten year period of delay. [11] Before the AD-SST, Ms.

Sherwood did not raise any errors in the decision of the GD-SST other than its conclusion. Her evidenceand arguments presented were insufficient to satisfy the AD-SST that any one of the enumerated grounds of appeal had a reasonablechance of success. [12] One can certainly accept, as the AD-SST did, that Ms. Sherwood was stressed and confused, having been laid-off from heremployment of 18 years and then, immediately thereafter, confronting a serious health crisis.

Her major complaint to the AD-SST, as itwas before both the GD-SST and this Court, was of being misinformed of her rights to regular employment insurance benefits and beingmisled by employees of Service Canada. Ms. Sherwood was basically asking the AD-SST, as she asked the Federal Court and this Court,to re-evaluate and reweigh the evidence that was put before the GD-SST. That is not the role of this Court. [13] I am unable to identify any error on the part of the AD-SST that would warrant our intervention. [14] As set out earlier, I fully appreciate how significant this decision is for Ms. Sherwood.

Despite this, I must agree with the Federal

Court that it was reasonable for the AD-SST to refuse leave to appeal. [ 15 ] In conclusion, I would dismiss the appeal, without costs. "Marianne Rivoalen" J.A. “I agree. Johanne Gauthier J.A.” “I agree. Wyman W. Webb J.A.” FEDERAL COURT OF APPEAL NAMES OF COUNSEL AND SOLICITORS OF RECORD Docket: A-389-17 STYLE OF CAUSE: NORMA SHERWOOD v. ATTORNEY GENERAL OF CANADA PLACE OF HEARING: Toronto, Ontario DATE OF HEARING: May 22, 2019 REASONS FOR JUDGMENT BY: RIVOALEN J.A. CONCURRED IN BY: GAUTHIER J.A. WEBB J.A.

DATED: MAY 30, 2019 APPEARANCES : Norma Sherwood SELF-REPRESENTED Penny Brady For The Respondent SOLICITORS OF RECORD : Nathalie G. Drouin Deputy Attorney General of Canada Ottawa, Ontario For The Respondent