Antonio S. HINOJOS, individually and on behalf of all others similarly situated, Plaintiff-Appellant, v. KOHL'S CORPORATION, a Wisconsin corporation; Kohl's Department Stores, Inc., a Delaware corporation, Defendants-Appellees, 718 F.3d 1098

Opinion by Judge REINHARDT; Concurrence by Judge WARDLAW. OPINION REINHARDT, Circuit Judge: Most consumers have, at some point, purchased merchandise that was marketed as being “on sale” because the proffered discount seemed too good to pass up. Retailers, well aware of consumers’ susceptibility to a bargain, therefore have an incentive to lie to their customers by falsely claiming that their products have previously sold at a far higher “original” price in order to induce customers to purchase merchandise at a purportedly marked-down “sale” price.

Because such practices are misleading — and effective — the California legislature has prohibited them. The Plaintiff here, Antonio Hinojos, alleges that he was a victim of such a practice and bought merchandise from a Kohl’s Department Store that he would not have purchased had he not been misled by advertisements stating that the merchandise was marked down from a fictitious “original” or “regular” price.

The only question before us on this appeal is whether Hino-jos alleges that he “lost money or property” and, therefore, has statutory standing under California law to sue Kohl’s to enforce California’s prohibition on this deceptive marketing practice.

Kohl’s argues, and the district court agreed, that Hinojos lost neither money nor property because he acquired the merchandise he wanted at the price that was advertised, even if the advertised price was falsely represented as a “sale.” Because the California Supreme Court has previously rejected a similar argument, holding that a consumer has “lost money or property” so long as false advertisements induced him to buy a product he would not have purchased or to spend more than he otherwise would have spent, we reverse.

For similar reasons, we also reverse the district court’s dismissal of Hinojos’s nearly identical claims under California’s Consumer Legal Remedies Act. Factual Background Kohl’s Corporation and its wholly owned subsidiary Kohl’s Department Stores, Inc. (collectively, “Kohl’s” or “the Defendants”), are retailers that operate a chain of general department stores selling clothing, footwear, home products and accessories. Hinojos purchased several items of apparel and luggage at a Kohl’s department store. Hinojos alleges that he relied upon deceptive advertisements in deciding to purchase these items from Kohl’s.

Specifically, he alleges that he purchased several items that were advertised as being substantially reduced from their “original” or “regular” prices but that were, in reality, routinely sold by Kohl’s at the advertised “sale” prices rather than the purported “original” or “regular” prices. Hinojos further alleges that the advertised “original” or “regular” prices did not reflect prevailing retail market prices during the three months immediately preceding the publication of the advertisements in question.

Finally, Hinojos alleges that he “would not have purchased [these] products at Kohl’s in the absence of Kohl’s misrepresentations.” Procedural Background Hinojos filed a putative class action complaint in California Superior Court asserting causes of action under California’s Unfair Competition Law (UCL), Cal. Bus. & Prof.Code § 17200, et seq.; Fair Advertising Law (FAL), Cal. Bus. & Prof.Code § 17500, et seq.; and Consumer Legal Remedies Act (CLRA), Cal. Civ.Code § 1750, et seq. Kohl’s removed the action to the federal district court pursuant to the Class Action Fairness Act, 28 U.S.C. § 1332(d)(2).

On December 1, 2010, the district court dismissed Hinojos’s UCL and FAL claims, determining that Hinojos did not have standing under the UCL or the FAL, which require a plaintiff to have “lost money or property” as a result of the defendant’s false advertising in order bring a claim, because Hinojos had acquired the merchandise he wanted at the price advertised. Shortly thereafter, the California Supreme Court published its opinion in Kwikset Corp. v.

Superior Court, 51 Cal.4th 310, 120 Cal.Rptr.3d 741, 246 P.3d 877 (2011), which held that the purchasers of goods falsely labeled “made in U.S.A.” had standing under the UCL and FAL when the purchasers alleged that the false labeling induced them to purchase the goods and they would not have purchased them otherwise. Hinojos filed a motion for reconsideration based on Kwikset, which the district court denied after concluding that Kwikset applied only to false advertisements regarding a product’s “composition, effects, origin, and substance.” On April 25, 2010, the district court granted the Defendants’ FRCP 12(

c) motion for judgment on the pleadings and dismissed Hinojos’s only remaining claim, 1.e., his CLRA claim. The district court concluded that Hinojos did not have standing under the CLRA because he was unable to show he suffered “any damage” as a result of Kohl’s false advertising. Hino-jos timely appealed the dismissal of his UCL, FAL, and CLRA claims.

Jurisdiction and Standard of Review The district court had jurisdiction over this putative class action under 28 U.S.C. § 1382(d)(2) because Hinojos is a citizen of California, the Defendants are citizens of another state and the amount in controversy exceeds $5,000,000. We have jurisdiction under 28 U.S.C. § 1291. We review de novo the district court’s dismissal of Hinojos’s claims. See Berg v. Popham, 412 F.3d 1122, 1125 (9th Cir.2005) (holding that a district court’s grant of both FRCP 12(

b) and 12(

c) motions are reviewed de novo). As a federal court sitting in diversity, we “must apply the substantive law of California, as interpreted by the California Supreme Court,” Karen Kane Inc. v. Reliance Ins. Co., 202 F.3d 1180, 1183 (9th Cir.2000), even if that law changes after judgment is entered below. See Nelson v. Brunswick Corp., 503 F.2d 376, 381 (9th Cir.1974). Analysis I The UCL is a broad California statute that prohibits business practices that constitute “unfair competition,” which is defined as any unlawful, unfair or fraudulent business act or practice and unfair, deceptive, untrue or misleading advertising and any act prohibited by

Chapter 1 (commencing with

Section 17500) of

Part 3 of Division 7 of the Business and Professions Code. Cal. Bus. & Prof.Code § 17200. The UCL expressly incorporates the FAL’s prohibition on unfair advertising as one form of unfair competition. The FAL, in turn, provides in relevant part: No price shall be advertised as a former price of any advertised thing, unless the alleged former price was the prevailing market price ... within three months next immediately preceding the publication of the advertisement or unless the date when the alleged former price did prevail is clearly, exactly and conspicuously stated in the advertisement. Cal.

Bus. & Prof.Code § 17501. Thus, the FAL expressly prohibits the type of false advertising that Kohl’s allegedly engaged in and the UCL provides individual consumers with a cause of action to enforce that prohibition. In 2004, however, the voters of California passed Proposition 64, which restricts standing for individuals alleging UCL and FAL claims to persons who “ha[ve] suffered injury in fact and ha[ve] lost money or property as a result of the unfair competition.” Cal.

Bus. & Prof.Code §§ 17204 (UCL), 17535 (materially identical standard under the FAL); see Kwikset, 120 Cal.Rptr.3d 741, 246 P.3d at 884 (holding that the UCL and FAL standing requirements are identical). The California Supreme Court has held that the purpose of Proposition 64 was to “curtail the prior practice of filing suits on behalf of clients who have not used the defendant’s product or service, viewed the defendant’s advertising, or had any other business dealings with the defendant.” Clayworbh v.

Pfizer, Inc., 49 Cal.4th 758, 111 Cal.Rptr.3d 666, 233 P.3d 1066, 1086-87 (2010) (internal quotation marks omitted). However, Proposition 64 “just as plainly preserved standing for those who had had business dealings with a defendant and had lost money or property as a result of the defendant’s unfair business practices.” Id., 111 Cal.Rptr.3d 666, 233 P.3d at 1087.

The “lost money or property” requirement therefore requires a plaintiff to demonstrate “some form of economic injury” as a result of his transactions with the defendant, Kwikset, 120 Cal.Rptr.3d 741, 246 P.3d at 885, although “the quantum of lost money or property necessary to show standing is only so much as would suffice to establish [Article III] injury in fact,” id., 120 Cal.Rptr.3d 741, 246 P.3d at 886. There are “innumerable ways” that a consumer can show economic injury from unfair competition. Id., 120 Cal.Rptr.3d 741, 246 P.3d at 885.

The Kwikset Court explained precisely what a plaintiff must allege when he wishes to satisfy the economic injury requirement in a case involving false advertising: “[a] consumer who relies on a product label and challenges a misrepresentation contained therein can satisfy the standing requirement of

section 17204 by alleging ... that he or she would not have bought the product but for the misrepresentation.” Id., 120 Cal.Rptr.3d 741, 246 P.3d at 890.

Kwikset also explained why such allegations are sufficient to establish economic injury within the meaning of Proposition 64: From the original purchasing decision we know the consumer valued the product as labeled more than the money he or she parted with; from the complaint’s allegations we know the consumer valued the money he or she parted with more than the product as it actually is; and from the combination we know that because of the misrepresentation the consumer (allegedly) was made to part with more money than he or she otherwise would have been willing to expend, i.e., that the consumer paid more than he or she actually valued the product.

That increment, the extra money paid, is economic injury and affords the consumer standing to sue.[] Id., 120 Cal.Rptr.3d 741, 246 P.3d at 890-91.. Hinojos has done everything Kwik-set requires to allege an economic injury under the UCL and FAL. He alleges that the advertised discounts conveyed false information about the goods he purchased, i.e., that the goods he purchased sold at a substantially higher price at Kohl’s in the recent past and/or in the prevailing market. He also alleges that he would not have purchased the goods in question absent this misrepresentation. This is sufficient under Kwikset.

Kohl’s attempts to distinguish Kwikset on the ground that Hinojos’s complaint does not state at what price (if any) he would have purchased the merchandise in question had its “original” or “regular” price not been misrepresented. There is no requirement, however, that Hinojos separately plead how much he would have paid for the merchandise had he known its true market value. Kwikset explicitly rejected that argument.

Id., 120 Cal.Rptr.3d 741, 246 P.3d at 891 n. 15 (“Because the issue here is only the threshold matter of standing, not whether and how much to award in restitution, a specific measure of the amount of [the alleged] loss is not required.”); see id., 120 Cal.Rptr.3d 741, 246 P.3d at 894-95.

In denying Hinojos’s motion for reconsideration, the district court limited Kwik-set on the alternative ground that it addresses UCL and FAL standing only in cases involving “factual misrepresentations about the composition, effects, origin, and substance of advertised products.” Kohl’s advances a similar argument in slightly different form when it argues that Kwikset does not apply because there was “no difference in value between the product ‘as labeled’ and the product ‘as it actually is,’ because the products ... are one and the same.” In other words, according to Kohl’s and the district court, when a merchant misrepresents the “regular” price of his wares, it does not misrepresent the innate value of those wares so the misled consumer has suffered no economic injury; he gets the product he expected at the price he expected.

Kwikset cannot be so easily limited.

It is true that Kwikset itself involved misrepresentations regarding how the merchandise in question was produced; the defendant in Kwikset was a manufacturer of locksets, which it falsely labeled as having been “Made in [the] U.S.A.” It is also true that Kwikset described a number of other examples of misrepresentations concerning a product’s origin or composition that would be actionable under the UCL and FAL: meat falsely labeled as kosher or halal, wine labeled with the wrong region or year, blood diamonds mislabeled as conflict-free, and goods falsely suggesting they were produced by union labor.

Kwikset, 120 Cal.Rptr.3d 741, 246 P.3d at 889-90. Nothing in Kwikset, however, suggests that these examples were intended to be exhaustive instead of illustrative. To the contrary, these examples were offered to explain why the particular misrepresentation at issue in Kwikset, which did involve how the product was manufactured, was significant. That is why they were introduced in a paragraph beginning with the sentence: “To some consumers, processes and places of origin matter.” Id. at 889.

The district court’s “composition, effects, origin, and substance” test ignores the fact that, to other consumers, a product’s “regular” or “original” price matters; it provides important information about the product’s worth and the prestige that ownership of that product conveys. See Dhruv Grewal & Larry D. Compeau, Comparative Price Advertising: Informative or Deceptive?, 11 J. of Pub.

Pol’y & Mktg. 52, 55 (Spring 1992) (“By creating an impression of savings, the presence of a higher reference price enhances subjects’ perceived value and willingness to buy the product.”); id. at 56 (“[Ejmpirical studies indicate that as discount size increases, consumers’ perceptions of value and their willingness to buy the product increase, while their intention to search for a lower price decreases.”). Misinformation about a product’s “normal” price is, therefore, significant to many consumers in the same way as a false product label would be.

See Kwikset, 120 Cal.Rptr.3d 741, 246 P.3d at 890 (recognizing that falsely labeling a watch as a Rolex would be an actionable misrepresentation even if the watch was a “funetional[ ] equivalent” of a Rolex). That, of course, is why retailers like Kohl’s have an incentive to advertise false “sales.” It is also why the California legislature has prohibited them from doing so.

In fact, the deceived bargain hunter suffers a more obvious economic injury as a result of false advertising than the Kwikset consumer who was duped into buying foreign-made goods, because the bargain hunter’s expectations about the product he just purchased is precisely that it has a higher perceived value and therefore has a higher resale value.

The district court’s test would also eliminate consumers’ ability to bring UCL and FAL claims for a vast array of other misleading marketing practices that have little or nothing to do with a product’s “composition, effects, origin, and substance.” For example, none of the following advertisements deal with the “composition, effect, origin, and substance” of the product: “not available in stores,” “available for a limited time only,” “the same model of shoe worn by LeBron James,” “50% of customers who purchased product X also purchased our product,” and “more doctors recommend our product than any other brand.” Yet all of these examples represent effective marketing techniques that, if false, can be used to deceive consumers into making purchases they would not otherwise make.

Kmkset gives no indication that Proposition 64 meant to silently close the door on consumers’ ability to bring UCL and FAL claims based on such false advertising. To the contrary, Kwikset emphasized that Proposition 64 was enacted not to eliminate individual consumer suits when the consumer was actually deceived by a misleading advertisement, but rather to stop “fishing expeditions” by consumers and attorneys who may have never even intended to purchase a product that was being falsely advertised. Kwikset, 120 Cal.Rptr.3d 741, 246 P.3d at 884; see also id., 120 Cal.Rptr.3d 741, 246 P.3d at 894.

If Proposition 64 were interpreted to require more than that a consumer have purchased a product that he would not have purchased absent the misleading advertisement, then it “would bring to an end private consumer enforcement of bans on many label misrepresentations, contrary to [its] apparent intent....” Id., 120 Cal.Rptr.3d 741, 246 P.3d at 891. This is precisely what would happen to private consumer enforcement of California’s prohibition on advertising false “sales,” Cal. Bus. & Prof.Code § 17501, under the district court’s approach.

The district court alternatively described its holding as stemming from the fact that Hinojos got the “benefit of the bargain” because he kept the goods that he purchased and they were not defective. This “benefit of the bargain” rationale was explicitly rejected in Kwikset, 120 Cal.Rptr.3d 741, 246 P.3d at 892-93.

Kwikset held that the “benefit of the bargain” defense is permissible only if the misrepresentation that the consumer alleges was not “material.” A representation is “material,” however, if a reasonable consumer would attach importance to it or if “the maker of the representation knows or has reason to know that its recipient regards or is likely to regard the matter as important in determining his choice of action.” Id., 120 Cal.Rptr.3d 741, 246 P.3d at 892 (quoting Restatement (Second) of Torts, § 538, subd. (2)(b) (1977)).

Moreover, the legislature’s decision to prohibit a particular misleading advertising practice is evidence that the legislature has deemed that the practice constitutes a “material” misrepresentation, and courts must defer to that determination. See id. Here, Hinojos specifically and plausibly alleges that Kohl’s falsely markets its products at reduced prices precisely because consumers such as himself reasonably regard price reductions as material information when making purchasing decisions. Furthermore, both state and federal law specifically prohibit retailers from advertising false “sales.” See Cal.

Bus. & Prof.Code § 17501 (FAL); Cal. Civil Code § 1770(a)(13) (CLRA); 16 C.F.R. § 233.1(a) (Federal Trade Commission regulations). Therefore, the district court’s determination that Hinojos has suffered no economic injury because he received the “benefit of the bargain” is contrary to Kwikset because Hinojos alleges that Kohl’s made material misrepresentations that induced him to buy products he would not otherwise have purchased. In sum, price advertisements matter.

Applying Kwikset in a straightforward manner, we hold that when a consumer purchases merchandise on the basis of false price information, and when the consumer alleges that he would not have made the purchase but for the misrepresentation, he has standing to sue under the UCL and FAL because he has suffered an economic injury. II The CLRA provides a second, overlapping prohibition on advertising nonexistent sales. Specifically, it forbids “[m]aking false or misleading statements of fact concerning reasons for, existence of, or amounts of price reductions.” Cal. Civil Code § 1770(a)(13). In turn, Cal.

Civil Code § 1780(

a) provides a cause of action to “[a]ny consumer who suffers any damage as a result of the use or employment by any person of a method, act, or practice declared to be unlawful by

Section 1770.” Cal. Civil Code § 1780(a) (emphasis added). The district court’s conclusion that Hinojos failed to establish standing under the CLRA because he did not suffer “any damage” is erroneous for the same reasons that its determinations regarding UCL and FAL standing were wrong. In Meyer v.

Sprint Spectrum L.P., 45 Cal.4th 634, 88 Cal.Rptr.3d 859, 200 P.3d 295, 299, 302-03 (2009), the California Supreme Court made clear that the CLRA’s “any damage” requirement is a capacious one that includes any pecuniary damage as well as opportunity costs and transaction costs that result when a consumer is misled by deceptive marketing practices.

Because the “any damage” standard includes even minor pecuniary damage, we conclude that any plaintiff who has standing under the UCL’s and FAL’s “lost money or property” requirement will, a fortiori, have suffered “any damage” for purposes of establishing CLRA standing. See, e.g., Klein v. Chevron U.S.A., Inc., 202 Cal.App.4th 1342, 137 Cal.Rptr.3d 293, 320 (2012) (noting that where a plaintiff alleged an “economic injury” under the UCL he also adequately alleged injury under the CLRA); Mlejnecky v. Olympus Imaging Am. Inc., 2011 WL 1497096, at *4 (E.D.Cal.2011) (unpublished) (same).

Accordingly, Hinojos adequately alleges that he suffered “any damage” for purposes of the CLRA. We therefore reverse and hold that Hinojos adequately alleges an injury under the CLRA. Ill Finally, because Kwikset provides more than sufficient guidance with regard to the state-law statutory standing questions presented in this case, we deny the Defendants’ motion to certify this matter to the California Supreme Court. Although we deny the motion on its merits, an additional comment is required in light of the circumstances under which the motion was made.

Kohl’s removed this lawsuit to federal court, denying Hinojos the state forum in which he sought to have his case heard. Although Kwikset was discussed extensively in the parties’ appellate briefs, Kohl’s did not suggest that certification was necessary, or appropriate, either in its answering brief or at oral argument. More important, any objective witness to the oral argument would have concluded that the chances that Kohl’s would prevail on the merits were slim at best.

Then, a month and a day after oral argument, Kohl’s filed a motion to certify, suggesting for the first time that certification would be appropriate and strongly urging that we certify this case to the California Supreme Court rather than decide it. The motion to certify did not rely on any intervening authority or on any case decided after Kohl’s filed its appellate brief, nor did it make any new substantive arguments.

Furthermore, Kohl’s offered no reason for failing to mention certification prior to or during oral argument or for urging certification only after we expressed profound skepticism at oral argument regarding the merits of its position. We have long looked with disfavor upon motions to certify that are filed after the moving party has failed to avail itself of a prior opportunity to seek certification. See, e.g., Thompson v. Paul, 547 F.3d 1055, 1065 (9th Cir.2008).

For example, in states that accept certification from federal district courts (unlike California), we have a held that there is a “presumption against certifying a question to a state supreme court after the federal district court has issued a decision” when the party that lost below did not mention the possibility of certification until after the district court entered

summary judgment against it. Such requests for certification are generally inappropriate, we have held, because “[a] party should not be allowed ‘a second chance at victory’ through certification.” Id. (quoting In re Complaint of McLinn, 744 F.2d 677, 681 (9th Cir.1984)). Here, Kohl’s had an opportunity to suggest certification in its pre-argument brief or even at oral argument. It could have urged that, in the event that this court was not persuaded that California law clearly favored its position, the appropriate course of action would be certification to the California Supreme Court.

Yet it chose at that point not to urge certification as an alternate course of action, presumably for tactical reasons — possibly because having prevailed below it greatly preferred to have the case decided by a federal court. Only after (correctly) perceiving at oral argument that we were not inclined to rule in its favor on the merits did Kohl’s file its motion for certification.

For reasons similar to those expressed in Thompson, we strongly disfavor a party that prevailed below requesting certification for the first time after it becomes apparent at oral argument that it is not likely to prevail in federal court. Our court has also developed rules to ensure that a party may not manipulate the appellate system by seeking to avoid a panel it views as unlikely to accept its legal position.

It is for that reason that we do not make panels public until the first working day of the week preceding oral argument and permit motions for continuances after the panel has been announced only “under exceptional circumstances.” See General Order 3.5. Here, Kohl’s urged certification for the first time only after it had the opportunity both to learn which members of this court would hear its appeal and to assess those judges’ actual views of its case, based upon the concerns the judges expressed at oral argument.

Having gained that knowledge, Kohl’s sought to send this case back to state court whence it came, in light of its perception that the federal court was unlikely to rule in its favor. Kohl’s conduct regarding certification violated both our rule against belated certification requests and our long-standing prohibition against a party’s use of procedural motions to avoid having its appeal decided by a panel it perceives as unfavorable.

Moreover, here Kohl’s request would not only affect the operation of the federal court, but would unnecessarily embroil the Supreme Court of the State of California in Kohl’s attempt to find a more favorable forum. Conclusion In Kwikset, the California Supreme Court held that all a consumer need allege to establish standing to bring a UCL or FAL claim is that (1) the defendant made a false representation about a product, (2) the consumer purchased the product in reliance on the misrepresentation, and (3) he would not have purchased the product otherwise.

We reject the Defendants’ argument that Kwikset is distinguishable because it involved a different type of unlawful misrepresentation than the one at issue here. We therefore reverse the district court’s dismissal of Hinojos’s UCL and FAL claims. For nearly identical reasons, we also reverse the district court’s dismissal of Hinojos’s CLRA claims. We also deny the Defendant’s motion to certify both on the merits and because of the circumstances attendant to its filing. REVERSED and REMANDED; Motion to Certify DENIED. .

Specifically, Hinojos purchased Samsonite luggage that was advertised as 50% off its "original” price of $299.99, Chaps Solid Pique polo shirts that were marked down 39% from their "original” price of $36.00, Chaps Solid Pique polo shirts that were marked down 32% from their "original” price of $39.50, Chaps t-shirts that were marked down 40% from their "original” price of $26.00, and Sonoma Life & Style Henley Tops that were marked down 40% from their "original” price of $22.00. . The UCL is designed to function this way.

It "borrows violations from other laws by making them independently actionable as unfair competitive practices” although "a practice may be deemed unfair even if not specifically proscribed by some other law.” Korea Supply Co. v. Lockheed Martin Corp., 29 Cal.4th 1134, 131 Cal.Rptr.2d 29, 63 P.3d 937, 943 (2003) (quotation marks and citations omitted). . There is no difficulty in this case regarding

Article III injury in fact, and neither party suggests otherwise. We have explained that when, as here, “Plaintiffs contend that class members paid more for [a product] than they otherwise would have paid, or bought it when they otherwise would not have done so” they have suffered an

Article III injury in fact. Mazza v. Am. Honda Motor Co., 666 F.3d 581, 595 (9th Cir.2012). The only issue before us, therefore, is whether this “injury in fact” is an economic injury sufficient for purposes of statutory standing under the UCL and FAL. . At the pleading stage, of course, allegations of economic injury suffice. Id., 120 Cal.Rptr.3d 741, 246 P.3d at 888-89 (citing Lujan v.

Defenders of Wildlife, 504 U.S. 555, 561, 112 S.Ct. 2130, 119 L.Ed.2d 351(1992)). .Pleading that one would not have otherwise purchased the product but for the misleading advertising also satisfies the consumer's obligation to plead a causal link between the advertising and the alleged economic injury. Id., 120 Cal.Rptr.3d 741, 246 P.3d at 890. Therefore, as a practical matter, in cases such as these, Proposition 64's causation requirement (which is not at issue in this appeal) and the economic injury requirement are coextensive. .

We see ‘no merit to the Defendants’ objection that we may not rely on articles from a marketing journal at the motion to dismiss stage. We do not rely on the cited

article to establish facts about Hinojos's case that are not contained in the pleadings, but rather in support of the conclusion that false advertisements about a product's true market price are significant to consumers. See Rubio v. Capital One Bank, 613 F.3d 1195, 1200-01 (9th Cir.2010) (referring, at the motion to dismiss stage, to published empirical research about consumer behavior to determine whether an advertisement was potentially misleading). . Furthermore, the materiality of a misrepresentation is typically an issue of fact, and therefore should not be decided at the motion to dismiss stage.

See In re Steroid Hormone Product Cases, 181 Cal.App.4th 145, 104 Cal.Rptr.3d 329, 338-39 (2010).